Marcus Allen

First off I like to have a huddle with my team get things organized and plant out. Make sure the on points are done. In a fashionable time food safety is talked about daily reiterating what I’ve taught the trainees through the week just to keep them on point and fresh communicating with my team, leader and assist team leader to get the guys trained in a orderly fashion, listening and understanding the concerns of my team in my trainees and making sure they have a full understanding of what the job is about, everyone does not learn the same so I like to get to know each trainee individually so I can know where strength and weaknesses are that way I know how to go about training them if I have to move fast pace or slow pace I’m also the team mentor so anyone could come to me as a confidant and tell me about their problems. Are they concerns and I’m always there to help with open ear.

• Assessed progress of employees during training programs, providing feedback as needed.
• Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
• Recommended strategies for improving overall efficiency of the team's workflow processes.
• Trained employees on additional job positions to maintain coverage of roles.
• Provided guidance to team members on best practices in customer service.
• Maintained updated records of training sessions and participant progress.
• Provided ongoing support to team members during their training periods.
• Collaborated with management to identify training needs within the team.
• Monitored training effectiveness through feedback and made necessary adjustments.
• Assisted in onboarding processes to ensure smooth integration of new hires.
• Trained new team members on product knowledge and customer service standards.
• Developed training materials to enhance employee understanding of store policies.
• Facilitated workshops on teamwork and communication skills for staff improvement.

• Supervised overnight operations to ensure smooth workflow and safety compliance.
• Trained new staff on operational procedures and company policies for efficiency.
• Coordinated inventory management to maintain stock levels and reduce waste.