MARCUS BAKER
Hope Mills,NC
Summary
Homeland Security professional with over a decade of expertise in administrative operations, specializing in benefits administration, labor relations, and training management. Demonstrated success in advising senior leaders, developing innovative training strategies, and enhancing personnel administration. Dedicated to fostering inclusive leadership and driving organizational performance through effective team collaboration.
Overview
21
21
years of professional experience
Work History
Detachment First Sergeant
508th Transportation Training Detachment
08.2023 - 05.2024
- Provided direct leadership and mentorship to over 150 soldiers, ensuring their professional development and readiness.
Conducted regular counseling sessions, fostering a culture of accountability and growth.
- Oversaw the planning and execution of training programs, ensuring all soldiers met or exceeded required standards.
Coordinated with other units to facilitate joint training exercises, enhancing overall unit cohesion and effectiveness.
- Managed personnel records, ensuring accuracy and compliance with all regulations.
Supervised the preparation and submission of reports, maintaining operational efficiency.
- Assisted in the development and implementation of operational plans, contributing to mission success.
Ensured the maintenance and readiness of all equipment, reducing downtime and enhancing operational capability.
- Promoted a positive work environment, addressing and resolving any issues affecting soldier morale.
Organized and supported unit events, fostering camaraderie and unit pride.
Department Instructor
508th Transportation Training Detachment
11.2022 - 11.2023
- Advised Division Head and Executive Officers on Soldier development, improving readiness and performance.
- Expedited over 80 SIR and CCIR reports to higher commands while assigned to the Installation Operations Center (IOC)
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Training Developer
Transport Training Division, The US Army
02.2022 - 11.2022
- Advised the Division Heads and Branch Heads about the planning and organization of resident and non-resident training strategies
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Streamlined internal communication by creating user-friendly guides for newly implemented systems or software updates.
- Evaluated training effectiveness, implementing changes to optimize results and meet organizational goals.
Personnel Administration Centre (PAC) NCOIC
HQ IMCOM G1
10.2020 - 02.2022
- Provided all personnel and administrative support for over 85 Service Members in four major directorates across 6 UICs both CONUS and OCONUS
- Through experience and knowledge provided sound advice and input to the IMCOM G1 Leadership ensured informed decisions
- Interacted with IMCOM COmmand Sergeant Major and 5 Directorate Sergeant Majors, coordinating numerous actions and meetings to improve TASP
Assistant Program Manager
HQ IMCOM G1
09.2018 - 10.2020
- Oversaw the monitoring and managing the Army-wide execution of the Total Army Sponsorship Program (TASP) across 75 Installations, three Army Commands, eight Army Service Components Commands and 14 Direct Reporting Units
- Expertly tracked and ensured G1 was always in compliance with all medical and admin readiness standards
- Provided technical input to the IBM ACT Development Team; positively impacted critical updates to Army TASP Module
Instructor/Writer
Advanced Individual Training (AIT) Motor Transport Operator Course (MTOC), The US Army
10.2013 - 12.2016
- Supported 7 Platoon Sergeants with the instruction and supervision of 2,128 Soldiers during PRT and APFTs
- Entrusted as proctor; verified student identities, admission, seating arrangements and monitored exams for 896 AIT Soldiers
- Served as AIT squad leader for 198 Soldiers; conducted physical training, training counseling, and administrative tasks
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Equal Opportunity Specialist
4th Engineer Battalion – Fort Carson, CO
06.2012 - 08.2013
- Educated staff on unconscious bias through engaging workshops and seminars, leading to improved communication and collaboration among team members
- Conducted and oversaw Equal Opportunity training for more 500 employees
- Promoted an inclusive work environment by addressing discrimination and harassment complaints swiftly and effectively
- Conducted regular reviews of company policies to ensure alignment with current equal opportunity laws and regulations
- Analyzed workforce data to identify trends in diversity representation across all levels of the organization, leading to targeted action plans for improvement
- Enhanced workplace diversity by implementing comprehensive equal opportunity initiatives and training programs.
Education
Bachelors in Homeland Security -
American Military University, West Virginia
06.2024
Associate degree in Counterterrorism -
American Military University
01.2021
Foundations Instructor Facilitator CRS -
United States Army Transportation Corps (USATC)
01.2014
Technical Transportation of Haz Materials -
United States Army
01.2010
Unit Movement Officer Course -
United States Army
01.2009
Skills
- Operations Leadership
- Training/Mentoring/Supervising
- Complex Problem-Solving Skills
- Experience in administration, financial management principles financial oversight
- Highly proficient in administrative support functions
- Types 60 WPM, Word, Office, Excel, Information Systems, Outlook, PowerPoint, Internet
- Outstanding oral and written communication skills and experience building working relationships with individuals at various levels
Customsection
SECRET CLEARANCE, 02/01/22
Timeline
Detachment First Sergeant
508th Transportation Training Detachment
08.2023 - 05.2024
Department Instructor
508th Transportation Training Detachment
11.2022 - 11.2023
Training Developer
Transport Training Division, The US Army
02.2022 - 11.2022
Personnel Administration Centre (PAC) NCOIC
HQ IMCOM G1
10.2020 - 02.2022
Assistant Program Manager
HQ IMCOM G1
09.2018 - 10.2020
Instructor/Writer
Advanced Individual Training (AIT) Motor Transport Operator Course (MTOC), The US Army
10.2013 - 12.2016
Equal Opportunity Specialist
4th Engineer Battalion – Fort Carson, CO
06.2012 - 08.2013
Bachelors in Homeland Security -
American Military University, West Virginia
Associate degree in Counterterrorism -
American Military University
Foundations Instructor Facilitator CRS -
United States Army Transportation Corps (USATC)
Technical Transportation of Haz Materials -
United States Army
Unit Movement Officer Course -
United States Army
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