Marcus Baker
Cobbs Landing
Ft. Pierce,FL
4
years of professional experience
Experienced help-staff worker with a history of hard-work and dedication. Kept in high regards by co-workers for efficiency, cleanliness, customer service, and communication/team coordination. Most importantly tasked with inventory management behind the bar, customer engagement, deep cleaning, and efficient workplace flow.
Work History
Head Barback
2 Years 7 Months- Organized and maintained bar inventory to ensure timely availability of supplies.
- Assisted bartenders in preparing drink orders, enhancing service efficiency and customer satisfaction.
- Monitored cleanliness of bar area, adhering to health and safety standards consistently.
- Responded promptly to urgent requests from bartenders, ensuring uninterrupted service flow.
- Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
Host
3 Years 7 Months- Welcomed and seated guests, ensuring a smooth dining experience.
- Assisted in managing reservations, enhancing guest satisfaction through efficient scheduling.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Busser
4 Years 1 Month- Supported dining area cleanliness by promptly clearing and resetting tables after guest departures.
- Assisted servers in delivering food and beverages to enhance overall customer experience.
- Maintained stock levels of utensils, napkins, and glassware to ensure operational efficiency.
- Collaborated with kitchen staff to expedite food service during peak hours, improving guest satisfaction.
- Trained new bussers on workflow standards and restaurant procedures to promote consistency in service quality.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Food Runner
4 Years 1 Month- Delivered food and beverages promptly to tables, ensuring customer satisfaction.
- Assisted servers in maintaining a clean and organized dining area.
- Communicated effectively with kitchen staff to ensure timely order fulfillment.
- Adapted quickly to changing priorities in fast-paced environment.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
High School Diploma
Skills
Workplace safety
Detail-oriented
Cleanliness standards
Sanitation standards
Fast-paced environment
Efficient multitasking
Cleaning and sanitation
Flexible schedule
Facility cleaning
Timeline
Head Barback
Cobbs Landing
03.2024 - CurrentRead More
Host
Cobbs Landing
03.2023 - CurrentRead More
Busser
Cobbs Landing
09.2022 - CurrentRead More
Food Runner
Cobbs Landing
09.2022 - CurrentRead More
Saint Andrews Episcopal Academy
High School Diploma
Read More