Marcus Bentley
Schenectady,NY
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
11
11
years of professional experience
Work History
Operations Manager
1-800-pack-rat
Schenectady, NY
09.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Warehouse Worker
1-800-pack-rat
Middletown, CT
03.2020 - 09.2022
Crane Operator
INFRA METALS
Wallingford, CT
10.2018 - 03.2020
- Operated a crane way, loading steel onto flatbed trucks.
Warehouse Worker
New Haven Windustrial
North Haven, CT
12.2016 - 08.2018
- Shipping/Receiving and loading 20ft ground pipe onto flat bed trucks for delivery
- Delivery of material via flatbed truck
- Stock and inventory management.
Warehouse worker
Dichello Distributors
Orange
01.2013 - 05.2016
- Ct
- Operated forklifts and other heavy machinery safely
- Unloaded cargo from truck with hand trucks and pallet jacks
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Picked up incoming stock and delivered materials to designated locations.
Education
High School Diploma - General Studies
Wilbur Cross High School
01.2009
Gateway Community College
Skills
- Forklift Operator
- Pallet Jack
- Inventory Maintenance
- Inventory Tracking
- Workflow Optimization
- Quality Assurance And Control
- Planning And Implementation
- Customer Service Optimization
- Employee Safety
- Safety Compliance
- Hiring And Training
- Dispatch Supervision
Timeline
Operations Manager
1-800-pack-rat
09.2022 - Current
Warehouse Worker
1-800-pack-rat
03.2020 - 09.2022
Crane Operator
INFRA METALS
10.2018 - 03.2020
Warehouse Worker
New Haven Windustrial
12.2016 - 08.2018
Warehouse worker
Dichello Distributors
01.2013 - 05.2016
High School Diploma - General Studies
Wilbur Cross High School
Gateway Community College
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