Marcus Bergjord
Clarksville,TN
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
0311 Infantry Rifleman
United States Marine Corps
Washington, DC; Fallbrook, CA; Yorktown; VA
05.2019 - 02.2026
- Led small unit operations in high-pressure environments to achieve mission objectives.
- Conducted reconnaissance and surveillance to gather intelligence for strategic planning.
- Trained and mentored junior Marines on weapons handling and combat tactics.
- Coordinated logistics for equipment maintenance, ensuring operational readiness.
- Executed tactical maneuvers during training exercises, enhancing team effectiveness.
- Led over 15 to 20 Marines and Sailors at a time.
Server
Olive Garden
Sioux Falls, SD
09.2018 - 05.2019
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Trained new team members on menu offerings and service standards.
- Resolved guest issues promptly to maintain satisfaction levels.
- Upsold menu items to boost restaurant revenue and enhance guest experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in inventory management by monitoring stock levels and ordering supplies as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Served roughly 20-40 customers on an average day.
Snowboard Instructor
Great Bear Ski Valley
Sioux Falls, SD
12.2015 - 09.2018
- Instructed snowboarding techniques to diverse skill levels, enhancing participant confidence and enjoyment.
- Designed tailored lesson plans, addressing individual needs and promoting effective learning outcomes.
- Monitored safety protocols, ensuring compliance with industry standards and reducing injury risks.
- Collaborated with team members to organize group activities, fostering a supportive community atmosphere.
- Conducted performance evaluations, providing constructive feedback to help students achieve their goals.
- Instructed roughly 10-20 customers on an average day.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
Timeline
0311 Infantry Rifleman
United States Marine Corps
05.2019 - 02.2026
Server
Olive Garden
09.2018 - 05.2019
Snowboard Instructor
Great Bear Ski Valley
12.2015 - 09.2018
High School Diploma -
Lincoln High School