Marcus Calhoun
Summary
Dynamic sales associate with a proven track record at Home Depot, excelling in customer service and team collaboration. Skilled in operating forklifts and electric pallet jacks. I enhanced team productivity and resolved customer issues effectively, fostering a positive shopping experience. Committed to continuous improvement and inventory management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Sales Associate
Home Depot
05.2015 - 07.2025
- Operated a sit down forklift, reach truck, EPJ (electric pallet jack), and electric ladder operator for unloading products on high shelves.
- Boosted customer satisfaction levels through exceptional service and addressed customer concerns promptly.
- Assisted in training new associates on knowledge of company products and building materials.
- Responsible for packing out products.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Retail Clerk
Ulta
11.2014 - 02.2015
- Maintained inventory levels through regular stock checks and reordering processes.
- Responsible for the start up of the store-set up inventory as requested by management.
- Implemented merchandising strategies that improved product visibility and sales performance.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
Education
Various
California Virtual Academy of San Diego
Anaheim, CA06-2015
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Forklift, reach truck, electric pallet jack, electric ladder
- Reliable and punctual
- Exceptional customer service
- Basic tool trades
- Stocking and receiving
- Meeting deadlines
- Hand and power tools
- Troubleshooting skills
- Preventive Maintenance
- Mechanical aptitude
Received the Home Depot Platinum award in 2024- 18 previous awards
I received the platinum award as a result of having received 18 previous awards during my employment with Home Depot-five bronze, three silver, and one gold award.The awards were given for customer service, safety while operating a forklift and lifting, and assisting in training new associates.
Timeline
Sales Associate
Home Depot
05.2015 - 07.2025
Retail Clerk
Ulta
11.2014 - 02.2015
Various
California Virtual Academy of San Diego
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