Marcus Carrasco
New Braunfels,TX
Summary
An honest and hard-working professional committed to serving all members of the society with integrity. Possessing the ability to adapt to new procedures, and work in a team. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, Maintaining a friendly and reliable positive attitude, ready to bring strong organizational and communication skills to any setting. Im aiming to provide exceptional services and contributing to smooth and efficient operation on the job.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Clerk
QuikTrip
New Braunfels, TX
05.2024 - 12.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register, processed transactions efficiently, and managed customer payments.
- Collaborated with team members to ensure optimal store presentation and organization.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty to the brand.
- Trained new staff on store policies, procedures, and customer service best practices.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Operated POS systems to accurately process customer purchases.
- Facilitated smooth workflow, coordinating with other clerks to manage peak times efficiently.
Security Screener
Schlitterbahn Waterpark New Braunfels
New Braunfels, TX
04.2025 - 09.2025
- Conducted thorough security screenings to ensure compliance with safety protocols and regulations.
- Monitored passenger behavior and identified suspicious activities to prevent security breaches.
- Operated advanced screening equipment to detect prohibited items and maintain safety standards.
- Collaborated with team members to improve screening procedures and enhance overall efficiency.
- Provided clear instructions to passengers on security processes, fostering a positive experience.
- Documented incidents and anomalies in reports for further investigation by security management.
- Collaborated with fellow screeners to maintain a high standard of safety throughout the facility.
Commissioned Security Officer
Spartan Protection Services
06.2023 - 01.2024
- Secured premises and personnel by vehicle and foot patrol around facility which consisted of construction site security for Bitcoin, Oil and Gas construction facilities
- Monitored CCTV cameras, alarms, and access points
- Completed reports by recording observation, incidents, and other alarming behavior
- Controlled and monitored access control with visitor log, receiving deliveries
- Participated in training and become familiar with general safety procedures as well as Spartan Security safety manuals
- Reported in detail any suspicious incidents.
Restaurant Crew Member
Chicken Express
New Braunfels, Texas
08.2022 - 05.2023
- Worked well with teammates and accepted coaching from management team.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
- Took orders, prepared meals, and collected payments.
- Followed food safety protocols and best practices as instructed by ServSafe training.
Education
Odessa College
High School Diploma -
Canyon High School
New Braunfels, TXSkills
- Communication skills
- Surveillance
- Reporting
- Patrolling
- Attention to detail
- Incident documentation
- Team management
- Basic math proficiency
- Customer Service
- Honest and Dependable
- Reliability and punctuality
Certification
Level III Commissioned Armed Security Guard
References
Available upon request
Timeline
Security Screener
Schlitterbahn Waterpark New Braunfels
04.2025 - 09.2025
Store Clerk
QuikTrip
05.2024 - 12.2025
Commissioned Security Officer
Spartan Protection Services
06.2023 - 01.2024
Restaurant Crew Member
Chicken Express
08.2022 - 05.2023
High School Diploma -
Canyon High School
Odessa College