Gabrielle Givens
OH
Summary
Dedicated and compassionate professional with over 5 years of experience in customer-focused roles, including technical support, sales, and client care. Skilled in conflict resolution with a positive, empathetic approach. Seeking to apply proven communication and problem-solving skills to deliver exceptional service and support.
Self-motivated and results-driven with a strong record of success in resolving challenges and building rapport with individuals. Eager to bring leadership abilities and a dedication to improving outcomes, fostering a supportive and respectful environment. Demonstrates adaptability, teamwork, and a commitment to professional excellence.
Overview
9
9
years of professional experience
Work History
Store Clerk
Michael’s
09.2018 - Current
- Assist customers choose different fabrics and offer creative suggestions
- Check out and ring up items for customers
Cheerleading Coach
Licking Heights Local School District
06.2022 - 11.2023
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
Certified Barista
Starbucks
09.2018 - 04.2020
- Welcome and take coffee/beverage orders for customers
- Clean and sanitize work areas (including equipment and tools)
Staff Member & Zumba Instructor
Everybody Fitness
06.2015 - 08.2018
- Lead aerobics classes using the Zumba style to improve cardiovascular health
- New member sign up/sign in and general customer service
- Take prospective members on tours
Education
Diploma -
Wayne High School
Huber Heights, OH10-2024
Skills
- Interpersonal Communication
- Conflict Resolution
- Customer service
- Problem-solving
- Friendly, positive attitude
- Documentation
- Assistive Technology Use
- Compassion
- Empathy
- Patience
- Communication Skills
- Problem-Solving
- Adaptability
- Time Management
- Team Collaboration
- Cultural Sensitivity
- CPR and First Aid Certified
Timeline
Cheerleading Coach
Licking Heights Local School District
06.2022 - 11.2023
Store Clerk
Michael’s
09.2018 - Current
Certified Barista
Starbucks
09.2018 - 04.2020
Staff Member & Zumba Instructor
Everybody Fitness
06.2015 - 08.2018
Diploma -
Wayne High School
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