Marcus Carter II
Palmdale,CA
Summary
Reliable Driver known for productivity and efficient completion of tasks. Skilled in route planning, time management, and vehicle maintenance, ensuring smooth operations on every journey. Excel in communication, adaptability, and problem-solving, bringing value to any team by navigating challenges with calmness and professionalism. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Driver
Dependable Break Room Solutions
Upland, CA
07.2022 - 04.2024
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Utilized GPS and maps for efficient route planning.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Updated system with order specifics and customer details, preferences, and billing information.
Associate/L1 /Intern Driver Trainer
Amazon
Burbank, CA
06.2021 - 11.2022
- Identified needs of customers promptly and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Worked with cross-functional teams to achieve goals.
- Enforced safety policies among employees by issuing warnings or suspending those who violated them.
- Prepared course objectives to follow school's curriculum standards established by school and state.
- Scheduled regular meetings with department heads to discuss any changes in policy or procedure related to driver training.
- Gave constructive feedback to students to improve learning and progress against course objectives.
- Crafted lesson plans to meet diverse learning modalities and ensure inclusive learning environment.
Grower /Lead Budtender, Delivery Driver
Green Thumb Collective
Riverside, CA
10.2018 - 04.2021
- Cut, rolled, and stacked sod.
- Collaborated with agronomists to develop nutrient management plans that optimize soil health while minimizing environmental impacts.
- Regulated greenhouse conditions and indoor and outdoor irrigation systems.
- Supported crew members in maintaining irrigation systems.
- Harvested the plants
- Monitored fuel level throughout shift and refueled when necessary.
- Assisted warehouse personnel in packing orders when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Food Sorter ,Forklift Operater
Los Angeles Regional Food Bank
Los Angeles, CA
04.2018 - 10.2018
- Organized storage rooms in accordance with health code regulations.
- Monitored inventory to keep adequate stock of food items and supplies.
- Kept track of inventory levels and restocked supplies when necessary.
- Transported trash to dumpster, properly disposing of expired food items.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Performed inspections and made repairs on tractors.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Janitor
R.T. Wilson Maintenance
Pasadena, CA
09.2014 - 03.2018
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Sweep, mop and vacuum floors of all areas.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Inspect buildings for safety hazards before beginning work assignments.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
Education
Associate of Arts - Culinary Arts
Los Angeles Trade Technical College
Los Angeles, CA06-2008
High School Diploma -
Pasadena High School
Pasadena, CA06-1997
Some College (No Degree) - General Studies
Pasadena City College
Pasadena, CASkills
- Commercial driving
- Daily logging
- Load monitoring
- Passenger transportation
- Delivery pickup
- Driving in adverse conditions
- Driving and transportation
- Clean driving record
- Basic vehicle maintenance
- Route planning
- Scheduling
- Complaint resolution
- Hospitality and accommodation
- Information security
- Inbound and outbound calling
- Assertiveness
- Dispute resolution
References
References available upon request.
Timeline
Driver
Dependable Break Room Solutions
07.2022 - 04.2024
Associate/L1 /Intern Driver Trainer
Amazon
06.2021 - 11.2022
Grower /Lead Budtender, Delivery Driver
Green Thumb Collective
10.2018 - 04.2021
Food Sorter ,Forklift Operater
Los Angeles Regional Food Bank
04.2018 - 10.2018
Janitor
R.T. Wilson Maintenance
09.2014 - 03.2018
Associate of Arts - Culinary Arts
Los Angeles Trade Technical College
High School Diploma -
Pasadena High School
Some College (No Degree) - General Studies
Pasadena City College
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