Marcus Clark
Summary
Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Positive and outgoing team professional with team-player mentality. Dynamic and goal-oriented sales professional with a passion for delivering excellent customer service and achieving sales targets.
Overview
5
5
years of professional experience
Work History
RETAIL MERCHANDISING ELECTRONICS
Action Link
02.2024 - Current
- Maximized retail space utilization with efficient planogram execution and regular updates.
- Ensured stock accuracy by conducting thorough inventory audits and correcting discrepancies.
- Elevated overall store appearance by maintaining cleanliness, organization, and adherence to visual guidelines.
TECH DELIVERY & SALES REPRESENTATIVE
Asurion
09.2024 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
SHARED SALES REPRESENTATIVE
2020 Companies
09.2023 - 01.2025
- Leveraged knowledge of customers and market trends to successfully market and display products
- Displayed products to drive sales, using knowledge of consumer and market trends
- Reorganized sales floor to promote sales, displaying high demand products in prime locations
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan
HP SPECIALIST
2020 Companies
05.2023 - 08.2023
- Followed all company policies and procedures to deliver quality work.
- Contributed to the development of team training materials and best practices for efficient HP device repair and maintenance.
SAMSUNG EXPERIENCE CONSULTANT
2020 Companies
03.2023 - 05.2023
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Increased efficiency and team productivity by promoting operational best practices.
SALES ASSOCIATE
Sunglass Hut
06.2022 - 01.2023
- Answered incoming telephone calls to provide store, products and services information
- Received and displayed product shipments on store retail shelves upon delivery
- Helped customers find specific products, answered questions and offered product advice
SALES ADVISOR
H&M Hennes & Mauritz
07.2021 - 07.2022
- Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes
- Monitored fitting rooms and stockroom, keeping areas clean, neat and organized
- Helped brand awareness by assisting in merchandising and handling display setups
- Completed outfits and complemented clothing selections with carefully curated accessories
SALES ASSOCIATE
Bath & Body Works
11.2019 - 07.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Built and maintained relationships with peers and upper management to drive team success
- Trained new team members in cash register operation, stock procedures and customer services
Education
HIGH SCHOOL DIPLOMA - Retail Merchandising, Sales Support, Customer Service, Marketing and advertising
Pathways In Education
Memphis, TN01.2019
Skills
- Retail Merchandising
- Sales Support
- Customer Service
- Marketing and advertising
- Heavy Lifting
- Attention to Detail
Timeline
TECH DELIVERY & SALES REPRESENTATIVE
Asurion
09.2024 - 02.2025
RETAIL MERCHANDISING ELECTRONICS
Action Link
02.2024 - Current
SHARED SALES REPRESENTATIVE
2020 Companies
09.2023 - 01.2025
HP SPECIALIST
2020 Companies
05.2023 - 08.2023
SAMSUNG EXPERIENCE CONSULTANT
2020 Companies
03.2023 - 05.2023
SALES ASSOCIATE
Sunglass Hut
06.2022 - 01.2023
SALES ADVISOR
H&M Hennes & Mauritz
07.2021 - 07.2022
SALES ASSOCIATE
Bath & Body Works
11.2019 - 07.2021
HIGH SCHOOL DIPLOMA - Retail Merchandising, Sales Support, Customer Service, Marketing and advertising
Pathways In Education
Similar Profiles
Elizabeth BoydElizabeth Boyd
Call Center Sales Agent at Action LinkCall Center Sales Agent at Action Link
Kristy WoodleyKristy Woodley
Senior District Manager at Action LinkSenior District Manager at Action Link
Joseph KrogerJoseph Kroger
Mobile Notary Closer at Service Link & National LInkMobile Notary Closer at Service Link & National LInk