Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Collazo

Philadelphia,PA

Summary

Reliable, service-driven professional with over 7 years of experience in customer-facing roles, administrative support, and team supervision. Skilled in communication, multitasking, and adapting to fast-paced environments. Background in digital communications and film production, with a strong work ethic and collaborative mindset. Open to new opportunities where I can bring value, learn, and grow.

Overview

10
10
years of professional experience

Work History

Server

Cracker Barrel Old Country Store
01.2022 - Current
  • - Provide attentive, friendly service in a high-volume restaurant setting
  • - Maintain cleanliness, efficiency, and guest satisfaction during peak hours
  • - Collaborate with kitchen and front-of-house staff to ensure smooth operation
  • - Occasionally help different service works such as hosts, to-go specialists and prep workers with any needs to satisfy guests.

Server / Supervisor

Legal Sea Foods Restaurant & Bar
01.2018 - 01.2022
  • - Trained new staff, managed sections, and supported shift leads
  • - Handled VIP guests and high-pressure situations with professionalism
  • - Balanced multiple tables and responsibilities with consistent accuracy

Voter Registration Clerk

UnidosUS
01.2018 - 01.2021
  • - Registered eligible voters across multiple city sites and community events
  • - Educated residents on the voting process and registration requirements
  • - Logged and organized sensitive data with strong attention to detail
  • Registered about 35-40 new voters every week.

Sales Associate

Toys R Us
01.2016 - 01.2018
  • - Assisted customers with purchases, returns, and product questions
  • - Managed seasonal inventory and floor displays
  • - Supported team goals during peak retail periods
  • - Demonstrated toys for around 20 children per day.

Education

N/A - Digital Communications & Film Production

Cabrini University
Radnor
01.2022

Skills

  • - Customer Service & Hospitality
  • - Verbal & Written Communication
  • - Team Leadership & Training
  • - Point of Sale (POS) Systems
  • - Scheduling & Shift Coordination
  • - Creative Problem Solving

Timeline

Server

Cracker Barrel Old Country Store
01.2022 - Current

Server / Supervisor

Legal Sea Foods Restaurant & Bar
01.2018 - 01.2022

Voter Registration Clerk

UnidosUS
01.2018 - 01.2021

Sales Associate

Toys R Us
01.2016 - 01.2018

N/A - Digital Communications & Film Production

Cabrini University

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