Summary
Overview
Work History
Education
Skills
Timeline
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Zach Nelson

Fort Calhoun,NE

Summary

Motivated and adaptable personality with a proven track record in customer service, coaching, and team collaboration. Experienced in working with diverse groups, managing high-pressure situations, and resolving conflicts effectively. Skilled at building positive relationships, communicating clearly, and maintaining a safe, respectful environment. Background in youth mentorship through coaching, hospitality, and retail operations, demonstrating strong organization, problem-solving abilities, and a commitment to helping others succeed.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Early Bird
01.2023 - Current
  • - Provide exceptional table service and beverage preparation in a busy, fast-paced restaurant environment
  • - Maintain cleanliness, organization, and compliance with safety and health regulations.
  • - Time management when prepping drinks and stations

Crew Worker

AMC Theatres
01.2021 - 01.2023
  • - Delivered friendly and efficient customer service at box office, concessions, and ushering stations.
  • - Maintained theater cleanliness and guest safety protocols
  • - Handled cash and POS transactions accurately.

Football/Basketball Coach

YMCA
01.2019 - 01.2020
  • - Planned and led practice sessions for youth teams.
  • - Encouraged teamwork, sportsmanship, and skill development.
  • - Communicated effectively with parents and staff to ensure positive experiences for players.

Sandwich Maker/Delivery Driver

Jimmy John's
01.2018 - 01.2020
  • - Prepared menu items according to quality standards and customer specifications.
  • - Provided prompt and courteous delivery service.
  • - Maintained inventory and assisted with daily store operations.

Education

Bachelor's Degree - Criminology and Criminal Justice

University of Nebraska-Omaha
Omaha, NE
05-2026

Skills

  • - Customer service & hospitality
  • - Cash handling & POS systems
  • - Beverage preparation & bartending -
  • -Team leadership & coaching
  • - Time management & organization
  • - Conflict resolution
  • - Safety & sanitation compliance
  • Strong work ethic

Timeline

Server/Bartender

Early Bird
01.2023 - Current

Crew Worker

AMC Theatres
01.2021 - 01.2023

Football/Basketball Coach

YMCA
01.2019 - 01.2020

Sandwich Maker/Delivery Driver

Jimmy John's
01.2018 - 01.2020

Bachelor's Degree - Criminology and Criminal Justice

University of Nebraska-Omaha