Summary
Overview
Work History
Education
Skills
Timeline
Generic

M A R C U S C R A W F O R D

Southfield,MI

Summary

PROFESSIONAL SUMMARY Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

5
5
years of professional experience

Work History

Manger

Footlocker, Foot Action, And Kids Footlocker
01.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed detailed plans based on broad guidance and direction.

Crew Member

Planet Fitness
06.2019 - 10.2020
  • Receptionist, cashier, janitor/ Maintenance

Crew Member

meijers
01.2019 - 06.2019
  • Stocked shelves, cashier, Maintained cleanliness in the store

Education

High School Diploma -

Southfield Highschool for the Arts & Technology
Southfield, MI

Degree Pending, general education -

Oakland community College
Royal oak, MI

Skills

  • Proficient in Microsoft Office, Excel, PowerPoint
  • Certified in customer service
  • Organizational skills
  • Time Management skills
  • Problem Solving skills
  • Collaboration skills
  • Staff Development
  • Verbal and Written Communication
  • Sales Techniques
  • Time Management
  • Key Performance Indicators
  • Team Leadership
  • Project Management

Timeline

Manger

Footlocker, Foot Action, And Kids Footlocker
01.2021 - Current

Crew Member

Planet Fitness
06.2019 - 10.2020

Crew Member

meijers
01.2019 - 06.2019

High School Diploma -

Southfield Highschool for the Arts & Technology

Degree Pending, general education -

Oakland community College

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