Marcus DeBro Sr
Indianapolis
Summary
Dedicated HVAC Technician with extensive experience at Temperature Pro, excelling in technical troubleshooting and system diagnostics. Proven ability to enhance customer satisfaction through effective communication and precise installations. Skilled in electrical wiring and leak checks, consistently implementing solutions that prolong equipment lifespan and foster repeat business.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HVAC Technician
Temperature Pro
02.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
HVAC Field Trainer
Peterman Brothers
01.2016 - 02.2022
- Ensured compliance with industry standards and regulations through diligent monitoring of employees'' adherence to safety protocols during training exercises.
- Maximized learning potential by tailoring training sessions to individual needs and skill levels.
- Maintained up-to-date knowledge of industry trends, incorporating new techniques into existing training curricula as necessary.
- Evaluated employee progress and provided constructive feedback to ensure long-term success.
- Increased overall team efficiency through the implementation of hands-on, practical training methods.
- Established a positive learning environment by cultivating open communication and mutual respect among participants during training sessions.
- Conducted thorough assessments of employee performance post-training, identifying areas for improvement and providing tailored support as needed.
- Provided coaching and mentoring to employees.
HVAC Technician
Breedlove Dobbs
03.2013 - 09.2016
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Traveled to job sites for both scheduled and emergency appointments.
Education
HVAC Certification - HVAC
Fortis College
Indianapolis 08.2012
High School Diploma -
Proviso East
Maywood, IL05.2001
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
Certification
Universal EPA and NATE certified
Timeline
HVAC Technician
Temperature Pro
02.2023 - Current
HVAC Field Trainer
Peterman Brothers
01.2016 - 02.2022
HVAC Technician
Breedlove Dobbs
03.2013 - 09.2016
HVAC Certification - HVAC
Fortis College
High School Diploma -
Proviso East
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