Marcus Garcia
Pasadena,TX
Summary
Sales professional with comprehensive background in retail management and team leadership. Known for fostering collaborative environment and achieving consistent sales targets. Reliable and adaptable, with strong skills in customer service and inventory control, ensuring operational efficiency.
Overview
6
6
years of professional experience
Work History
Sales Floor Manager
Game Guys Entertainment
05.2023 - 06.2025
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
- Partnered with operations team to achieve company revenue and profit goals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.
- Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
- Streamlined operational processes for improved efficiency, reducing overhead costs while maintaining high standards of service.
Lead Scaffold Builder
Brock Services
02.2021 - 01.2023
- Increased project efficiency by effectively planning and organizing scaffold erection, modification, and dismantling tasks.
- Contributed to company reputation for excellence through consistent delivery of high-quality workmanship on all scaffold installations.
- Promoted adherence to safe working practices throughout all stages of scaffold installation processes, preventing accidents and injuries on site.
- Improved overall work quality by providing guidance and hands-on training to junior scaffold builders on best practices.
- Continuously updated knowledge of industry trends and best practices in scaffolding techniques, leading to more efficient and innovative solutions.
- Boosted team morale by fostering a positive work environment where collaboration was encouraged among lead builders and crew members alike.
- Maintained a clean worksite to minimize hazards and ensure compliance with OSHA regulations.
- Demonstrated adaptability in responding to varied work conditions including extreme heights or tight spaces while maintaining high performance standards.
- Enhanced safety measures by conducting regular inspections and maintenance checks on scaffolding equipment.
Scaffold Builder
Sunbelt Rentals
01.2019 - 01.2021
- Expedited project completion through proficient use of tube-and-clamp, system, or frame scaffolds according to specific job requirements.
- Streamlined the construction process by collaborating closely with other trades involved in the project, such as electricians, painters, and carpenters.
- Optimized usage of materials with accurate estimation of required scaffolding components based on project specifications.
- Completed projects within deadline by prioritizing tasks, managing resources, and addressing potential issues proactively.
- Reduced downtime for scaffold adjustments with efficient communication and coordination among team members.
- Maximized client satisfaction by promptly addressing their concerns regarding scaffold design or placement during construction projects.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Verified all scaffolding materials were stored safely and securely.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Assisted with tying off and securing scaffolding to building structures to optimize safety.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
Education
GED - General Studies
San Jacinto College
Pasadena, TX10.2018
Skills
Adaptive Team oriented Natural leader Great communication
Timeline
Sales Floor Manager
Game Guys Entertainment
05.2023 - 06.2025
Lead Scaffold Builder
Brock Services
02.2021 - 01.2023
Scaffold Builder
Sunbelt Rentals
01.2019 - 01.2021
GED - General Studies
San Jacinto College
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