Marcus Gibson
Ypsilanti,MI
Summary
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
3
3
years of professional experience
Work History
Delivery Driver
UPS
Ypsilanti
09.2024 - Current
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
Cashier Team Lead
Fat Daddys Atv Park
Ann Arbor
03.2023 - 12.2024
- Maintained work area and kept cash drawer organized.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained new cashiers on proper use of registers and store policies.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Performed daily opening and closing procedures for the register area.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Food Preparation Worker
Kowalski's Markets
Hamtramck, Michigan
04.2022 - 05.2024
- Cleaned utensils, dishes and glasses for customer use.
- Prepared workstations with ingredients and tools to increase efficiency.
- Labeled containers with identifying information like date prepared and expiration dates.
- Followed recipes and customer requests to prepare meals.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Measured ingredients required for specific food items being prepared.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Worked in fast-paced, ever-changing environment.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Packaged and stored food products appropriately for proper handling and preservation.
Groundskeeper
Colonial Square Cooperative
Ann Arbor, Michigan
11.2022 - 04.2024
- Swept and raked leaves, debris, and other materials from the grounds.
- Removed snow and ice from walkways and parking areas using manual and mechanical methods.
- Dug trenches for installing new electrical cables or water lines.
- Performed soil cultivation, digging, mulching, and watering as needed.
- Shoveled snow and spread salt on walkways and parking lots.
- Maintained lawn areas using mowers, trimmers, and edgers to ensure neat appearance.
- Cleaned gutters to ensure proper drainage of water away from buildings.
- Assisted with landscaping projects such as laying sod or planting trees.
- Applied fertilizers, pesticides, and herbicides following safety and environmental protocols.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
Education
GED -
Alger
Michigan 04-2015
Skills
- Package scanning
- Tractor-trailer driving
- Commercial driving
- Delivery logging
- Pallet jack and hand truck operation
- Teamwork and collaboration
- Order picking and processing
- Delivery scheduling
- Logistics
- Skilled forklift operator
- Dependable and reliable
- Positive attitude
- Loading and unloading
- Valid Driver's license
- Class A CDL
Timeline
Delivery Driver
UPS
09.2024 - Current
Cashier Team Lead
Fat Daddys Atv Park
03.2023 - 12.2024
Groundskeeper
Colonial Square Cooperative
11.2022 - 04.2024
Food Preparation Worker
Kowalski's Markets
04.2022 - 05.2024
GED -
Alger