Marcus Green
Bellingham,WA
Summary
Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.
Overview
5
5
years of professional experience
Work History
Warehouse Lead
Propack Logistics
09.2022 - Current
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Contributed to continuous improvement initiatives within the organization by suggesting process improvements based on data analysis and firsthand experience.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
Process Assistant
Amazon
- Managed employees and inbound receiving dock
- Constantly monitored multiple metric to ensure the shift ran optimally and efficient
- Consistently drove labor plan results above 100% volume while also adhering to hours spent to drive profits
- Provided colleagues with insight and tools learned from experience to create a well-rounded team
- Provided constant communication and updates via Slack.
Learning Trainer
Amazon
- Manage ambassadors and training schedules while working with Operations
- Makes contact in various slack groups daily with updates to training plans and upcoming changes
- Experience working alone and as a team to achieve goals
- Drives customer obsession by providing ambassadors with honest feedback to give trainees the best experience possible
- Develops ambassadors that have been used sparingly in order to build a well-rounded team
- Reviewed multiple analytics to ensure 100% compliance with training as data and also hand-written when required
- Improved and built upon processes to stay up to date with all network wide standards
- Coordinated and built a rapport with other Learning Trainers on all shifts to create a well-communicated team.
Process Guide
Amazon
- Managed Outbound Pick board during shift and adjusted according to plans
- Created new layout for dropzones in Outbound pick to increase productivity and reduce Cage Turnover Rate
- Improved process efficiency by promoting standard work
- Experience with Problem Solve and managing shipments in order to have them processed without missing CPT times.
Warehouse Associate
Amazon
08.2019 - 07.2022
- Represents JAX3, trusted with training and providing a positive work experience of over 100 new hire and cross trained associates
- Reduced process inconsistencies and effectively trained team members on best practices and protocols
- Superior safety record and helps leadership enforce safety standards
- Responded proactively and positively to rapid change
- Managed timely and effective replacement of damaged or missing products
- Sought ways to improve processes and services provided
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Used scanners and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Manager
D&D's Texas Bar-B-Que
03.2019 - 05.2019
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Developed new store location from ground up by hiring and training efficient team.
Education
Some College (No Degree) - Business Management
Martin Methodist College
Pulaski, TNHigh School Diploma -
Marshall County High School
Lewisburg, TN05.2011
Skills
Warehousing functions
Shipping and receiving
Warehouse Logistics
Forklift Operations
Communication
Group and individual training
Problem Solving
Leadership
Warehouse Operations
Timeline
Warehouse Lead
Propack Logistics
09.2022 - Current
Warehouse Associate
Amazon
08.2019 - 07.2022
Manager
D&D's Texas Bar-B-Que
03.2019 - 05.2019
Process Assistant
Amazon
Learning Trainer
Amazon
Process Guide
Amazon
Some College (No Degree) - Business Management
Martin Methodist College
High School Diploma -
Marshall County High School
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