Marcus Green
Baltimore,MD
Overview
2026
2026
years of professional experience
Work History
Warehouse Worker
TMD Staffing
Baltimore, MD
- Followed safety protocols and procedures to minimize workplace accidents and injuries.
- Loaded and unloaded shipments, verifying contents against packing lists for accuracy.
- Utilized warehouse management systems to track inventory levels and order status.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
Unarmed Security Officer
Allied Universal Security Services
Baltimore, MD
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols and inspections to deter unauthorized activity.
- Responded promptly to incidents, maintaining calm and coordinating with emergency services.
- Assisted in developing security plans tailored to specific site needs.
Team Leader Manager
Family Dollar
Baltimore, MD
10.2024 - 09.2025
- Led team in achieving operational goals through effective communication and collaboration.
- Trained new staff on company policies, procedures, and customer service standards.
- Implemented inventory management practices to enhance stock accuracy and availability.
- Monitored daily sales performance and adjusted strategies to optimize results.
Customer Service Representative
Family Dollar
Baltimore, MD
02.2023 - 09.2025
- Trained new associates on customer service protocols and operational standards.
- Utilized point-of-sale systems for processing transactions and managing returns.
- Monitored store displays for compliance with merchandising standards and promotions.
- Provided feedback to management on customer trends and product preferences for improved service delivery.
Warehouse Worker
Randstad
Nottingham, MD
12.2017 - 05.2018
- Operated forklifts and pallet jacks to transport materials across warehouse floors.
- Assisted in inventory management by labeling and organizing stock items efficiently.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to fulfill orders accurately and on time.
Customer Service Representative
Walmart
Rosedale, MD
01.2017 - 06.2017
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Maintained accurate inventory records to support stock management processes.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
Education
High School Diploma -
Frederick Douglass High School
Baltimore, MD07-2016
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Warehouse safety
- Heavy lifting
- Attention to detail
- Pallet jack handling
- Shipping and receiving
- Punctual and dependable
- Pallet jacks
Timeline
Team Leader Manager
Family Dollar
10.2024 - 09.2025
Customer Service Representative
Family Dollar
02.2023 - 09.2025
Warehouse Worker
Randstad
12.2017 - 05.2018
Customer Service Representative
Walmart
01.2017 - 06.2017
Warehouse Worker
TMD Staffing
Unarmed Security Officer
Allied Universal Security Services
High School Diploma -
Frederick Douglass High School