Marcus Hayward
Crofton,MD
Summary
Offering keen analytical mindset and readiness to learn and grow in business environment. Brings understanding of business processes and data analysis, with developing skills in Excel and SQL. Ready to use and develop problem-solving and analytical skills.
Overview
3
3
years of professional experience
Work History
Movie Theater Attendant
Regal Cinemas
Crofton, MD
11.2024 - 12.2025
- Operated projection and sound equipment to ensure optimal viewing experience.
- Resolved customer inquiries and concerns in a timely manner.
- Collaborated with team members to enhance overall guest satisfaction.
- Ensured compliance with safety regulations during screenings and events.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
daycare helper
Private Business
05.2024 - 09.2024
- Assisted children in daily activities, promoting social interaction and emotional development.
- Monitored children's behavior, ensuring adherence to safety protocols and guidelines.
- Adapted activities to meet diverse needs of children, enhancing overall engagement.
- Established strong relationships with families, creating open lines of communication regarding their child''s experiences at the daycare center.
- Managed challenging behaviors effectively by employing conflict resolution techniques and positive reinforcement strategies.
- Assisted in planning field trips and special events that enriched children''s educational experiences outside of the classroom setting.
Cashier
Giant food
03.2023 - 10.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced transactions and adherence to cash handling procedures.
- Trained new cashiers on operational procedures and customer service best practices.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
BBA - Finance
Bowie State University
Bowie, MD05-2029
High School Diploma -
Crofton High School
Gambrills, MD06-2025
High School Dual Enrollment - Business Administration
Anne Arundel Community College
Arnold, MD05-2025
Skills
- Collaborative team work
- Problem-solving
- Friendly, positive attitude
- Time management
- Multitasking Abilities
- Computer skills
- Critical thinking
Extra-Curricular Activities
Active Black Student Union (BSU) member with experience in event planning, organization, and volunteer support for school events.
Timeline
Movie Theater Attendant
Regal Cinemas
11.2024 - 12.2025
daycare helper
Private Business
05.2024 - 09.2024
Cashier
Giant food
03.2023 - 10.2023
BBA - Finance
Bowie State University
High School Diploma -
Crofton High School
High School Dual Enrollment - Business Administration
Anne Arundel Community College