Marcus Hester
Dock Worker
Charlotte,NC
Summary
Diligent Warehouse Associate offering 10+ years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Warehouse Dock Worker
AAA Cooper Transportation
02.2019 - Current
- Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
- Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
- Improved warehouse efficiency by organizing and maintaining dock workstations to ensure smooth operations.
- Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated equipment and machinery safely to prevent accidents.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Operated pallet jacks and forklifts to move freight and load trucks.
Carwash Attendant
Sam Express
08.2022 - 11.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Warehouse Associate
Kuehne & Nagel
09.2015 - 01.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into team.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Removed orders from storage, wrapped and staged for shipments.
- Consistently lifted materials weighing as much as 45 pounds.
- Assisted in reducing product damage by properly handling and storing materials.
Education
High School Diploma -
06.1996
Skills
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Chemical handling knowledge
- Customer Service-Oriented
- Physical stamina and strength
- Forklift Operation
- Truck loading and unloading
- Shipping and receiving
- Warehouse Organization
Additional Information
I am a real people person who loves what he does to support his loving family. Im willing to learn new things if it is to help benefit me with my job. I work hard at my job and to satisfy my customer's.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Carwash Attendant - Sam Express
08.2022 - 11.2023
Warehouse Dock Worker - AAA Cooper Transportation
02.2019 - Current
Warehouse Associate - Kuehne & Nagel
09.2015 - 01.2021
A.L. Brown High School - High School Diploma,
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