Marcus Hill
Westlake,OH
Summary
Dynamic Account Executive with over 6 years of experience in the sports industry and event planning, specializing in business development and client relations. Proven track record of driving record-breaking sales and achieving a 96% client retention rate through innovative marketing strategies and effective CRM analytics. Expertise in converting prospective relationships into long-term partnerships, emphasizing enhanced fan engagement and exceptional service delivery. Committed to leveraging expertise to foster growth and elevate brand presence within the competitive sports landscape.
Overview
6
6
years of professional experience
Work History
Sales Manager
TopGolf
Avon, OH
12.2025 - Current
- Manage corporate and social event sales across three Cleveland-area venues, serving as the primary point of contact from prospecting through execution.
- Drive new business development through outbound prospecting, referral generation, networking, and re-engagement of stalled or dormant accounts.
- Execute high-volume sales strategies including pipeline management, “Power Hour” call sessions, and urgency-driven follow-ups to accelerate deal flow.
- Consult with HR leaders, sales managers, nonprofit directors, and executive teams to position Topgolf as a solution for team building, client entertainment, fundraising, and brand activation.
- Build customized event proposals ranging from small team outings to full-venue buyouts.
- Negotiate contracts, secure deposits, and ensure seamless handoff to operations teams for flawless event execution.
- Maintain and grow long-term client relationships, generating repeat business and multi-event partnerships.
- Utilize CRM tools to track pipeline activity, forecast revenue, and manage accounts through all stages of the sales cycle.
- Collaborate cross-functionally with marketing and operations to drive attendance during key promotional periods and off-peak booking windows.
- Represent the Topgolf brand within the Cleveland business community through networking events and in-market partnerships.
Account Executive
Detroit Red Wings
Detroit, Michigan
01.2022 - 12.2025
- Cultivating corporate client relationships, driving diverse sales and sponsorship opportunities.
- Crafting sales strategies for enhancing fan engagement at Detroit Red Wings games.
- Identifying and pursuing new business resulting in record-breaking sales for the organization.
- Listening to client needs, delivering solutions for exceptional service resulting in 96% repeat business.
- Orchestrating corporate sponsorship strategies and client relationships through data-driven solutions resulting in record-breaking sales and 96% client retention.
- Leveraging CRM analytics to optimize revenue streams and enhance fan engagement initiatives, delivering targeted sponsorship opportunities across multiple channels.
- Pioneering new business development approaches to sports entertainment, transforming prospect relationships into long-term partnerships through customized solutions.
- Surpassing 1,000,000 in revenue in my time with the organization and helping the Red Wings jump to #2 in the NHL in Group sales and #1 in Non-Profit group sales.
- Collaborated with marketing team to create targeted promotional campaigns.
Live Events Coordinator
BallerTV
05.2021 - 12.2021
- Lead a team for setting up athletic events in multiple cities.
- Successfully completed over 20 events as a part of that team.
- Developed and maintained relationships with sponsors for repeat business.
- Performed a variety of promotional activities such as setting up and staffing booths.
- Participated in a marketing venture to benchmark how other entertainment venues promote events.
Intern
Akron RubberDucks
05.2019 - 08.2019
Education
Bachelor of Science - Business Analytics, Event Planning, Statistics, Legal Issues in Sports, Public Relations & Promotion in Sports
Kent State University
Kent, OHSkills
- Sales Strategy
- Client Relations
- Event Planning
- CRM
- Team Leadership
- Business Development
- Marketing Analytics
- Communication
- Negotiation
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Websites
Timeline
Sales Manager
TopGolf
12.2025 - Current
Account Executive
Detroit Red Wings
01.2022 - 12.2025
Live Events Coordinator
BallerTV
05.2021 - 12.2021
Intern
Akron RubberDucks
05.2019 - 08.2019
Bachelor of Science - Business Analytics, Event Planning, Statistics, Legal Issues in Sports, Public Relations & Promotion in Sports
Kent State University