MARCUS HOWARD
Hawthorne,NJ
Overview
11
11
years of professional experience
Work History
Amazon Courier
Amazon
03.2018 - 12.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Shuttle Driver
Sixty Rental
12.2019 - 10.2020
- Transported customers to and from locations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Drove passenger shuttle bus to and from terminal.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Helped passengers with luggage, collected fares and politely answered questions.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Adhered to tight schedule and met departure and arrival deadlines.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Security Guard
Savoy Entertainment
10.2014 - 03.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
Warehouse Worker
Kimco Staffing
08.2016 - 03.2018
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
Construction Worker
Archold Pavement
10.2014 - 05.2015
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Observed safety regulations on job sites to minimize accidents.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
- Operated power equipment to move materials and promote job efficiency.
Education
. -
San Jose City College
San Jose, CA07.2013
High School Diploma -
Inglewood High School
Inglewood, CA06.2010
Skills
- Safe Vehicle Operations
- Customer Satisfaction
- Customer Accounts Management
- Customer Needs Assessments
- Customer Experience
- Customer Service
- Customer Inquiries
- Basic Math Skills
- Efficiency and Time Management
- Commercial Driving Experience
- Drive Vehicles
- Package Pickup and Delivery
- Scheduled Services
- Order Picking and Processing
- Minor Repairs
- GPS Applications
- Ability to Lift 50 Pounds
- Fluent in English
- Active Learning
- Hand Trucks
- Safety
Timeline
Shuttle Driver
Sixty Rental
12.2019 - 10.2020
Amazon Courier
Amazon
03.2018 - 12.2020
Warehouse Worker
Kimco Staffing
08.2016 - 03.2018
Security Guard
Savoy Entertainment
10.2014 - 03.2020
Construction Worker
Archold Pavement
10.2014 - 05.2015
. -
San Jose City College
High School Diploma -
Inglewood High School