Marcus Jackson
Tomball
Summary
Adept at enhancing team productivity and mentoring new hires, I leveraged management and problem-solving skills at Chick-Fil-A Tomball to align team efforts with company values. My approach to coaching and quality control significantly contributed to professional growth and operational efficiency, embodying adaptability and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Senior Team Member, Trainer
Chick-Fil-A Tomball
11.2023 - 07.2024
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Enhanced team productivity by streamlining communication channels and implementing efficient workflow processes.
- Provided training and support to onboarding employees.
- Assisted colleagues with problem-solving efforts when faced with complex issues or roadblocks, leveraging expertise gained from previous experiences in similar situations.
- Mentored junior team members, fostering professional growth and career advancement opportunities.
Team Member
Chick-fil-A Tomball
06.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Arts - Business
Lone Star College
Houston, TX05-2025
High School Diploma -
Tomball Memorial High School
19100 Northpointe Ridge Ln05-2023
Skills
- Management experience
- Delegation skills
- Coaching and mentoring
- Quality control
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
Timeline
Senior Team Member, Trainer
Chick-Fil-A Tomball
11.2023 - 07.2024
Team Member
Chick-fil-A Tomball
06.2022 - 04.2023
Associate of Arts - Business
Lone Star College
High School Diploma -
Tomball Memorial High School
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