Marcus Jackson
Walmart Inc.
KISSIMMEE
1
Certification
7
years of professional experience
Results-driven professional with 6+ years in distribution and retail operations. Expertise in training, coaching, and safety compliance, with a strong focus on productivity management. As an Academy Trainer, developed associates and communicated progress to leadership. Experience in shipping operations ensured consistent achievement of deadlines and performance standards.
Work History
Academy Trainer
5 Months- Facilitated onboarding and orientation for new hires, ensuring clarity on job responsibilities and customer service standards.
- Facilitated onboarding and orientation for new hires, clarifying job responsibilities and customer service standards to enhance initial training experience.
- Monitored associate progress and provided constructive feedback, fostering individual development and contributing to increased overall productivity.
- Identified training needs with management, addressing performance gaps and supporting team development across departments.
- Reinforced safety standards and operational compliance, promoting adherence to quality protocols throughout the store.
Warehouse Associate
5 Years 3 Months- Achieved consistent production levels and met daily shipping deadlines, supporting overall facility operational goals.
- Verified merchandise, pallets, and shipping documentation to ensure accurate order fulfillment and adherence to quality standards.
- Coordinated shipping operations with warehouse associates, supervisors, and transportation personnel to enhance freight positioning and maximize trailer space utilization.
- Inspected merchandise and pallets for damage, ensuring safe handling and secure freight compliance with safety standards.
- Operated material-handling equipment, while following established safety procedures to maintain a secure working environment.
Team Associate
1 Year- Monitored product expiration dates and temperatures per FIFO procedures, ensuring quality and safety standards for perishable items.
- Assisted customers in locating products and addressing inquiries, improving customer satisfaction through clear communication.
- Identified low-stock items and replenished shelves, maintaining product availability and supporting operational objectives.
Education
No Degree - Business Management
- Extracurricular Activities: Member of Golf Team
Bachelor's - Business Management
Skills
Training
Performance management
Safety and Compliance
Performance monitoring
Team Development
Training Needs Analysis
Performance management
Problem solving
Performance management
Training Development
Accomplishments
Completed and passed Academy course on 10/29/2026
Certification
Power Equipment License
Timeline
Academy Trainer
Walmart Inc.
06.2026 - CurrentRead More
Warehouse Associate
Walmart Inc.
01.2021 - 04.2026Read More
Team Associate
Walmart Inc.
01.2020 - 01.2021Read More
North Carolina Central University
No Degree from Business Management
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Southern New Hampshire University
Bachelor's from Business Management
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