Marcus J. Van Riper
Dad & Mortgage Professional
Scottsdale,AZ
Work Preference
Summary
Dynamic professional with extensive experience in sales management and team development. Proven track record of implementing strategic sales initiatives that enhance operational efficiency and foster a customer-first culture. Disciplined leader focused on empowering team members to achieve exceptional results.
Overview
18
18
years of professional experience
Work History
Branch Manager
West Capital Lending
Scottsdale
03.2025 - Current
- Engaged with key customers to negotiate and close deals, prioritizing a customer-first approach.
- Managed daily operations to ensure customer satisfaction.
- Led team meetings to discuss performance improvement.
Senior Sales Manager
New American Funding
Scottsdale
02.2024 - 07.2025
- Directed a team of sales representatives to meet and exceed company sales goals.
- Led sales team to achieve monthly targets through strategic planning and execution.
- Created sales strategies to improve customer engagement and retention.
- Facilitated team meetings to align on sales goals, address challenges, and share best practices.
- Conducted market research to identify new business opportunities and trends.
Development Manager
Bay Equity
Scottsdale
03.2023 - 02.2024
- Collaborated with product teams and management to strengthen real estate partnerships.
- Led project teams to develop innovative mortgage solutions for clients.
- Collaborated with cross-functional teams to enhance business processes and efficiency.
- Managed client relationships to ensure satisfaction and retention throughout projects.
Regional Vice President of Sales
AmeriSave Mortgage
Scottsdale
07.2020 - 03.2023
- Created and executed sales strategies that exceeded regional revenue targets.
- Directed regional sales strategies for mortgage products across multiple states.
- Managed and trained sales teams to enhance product knowledge and performance.
- Conducted competitive analysis to evaluate sector trends and identify strengths and weaknesses, enhancing operational efficiency for 150+ lending officers.
Senior Manager
loanDepot
Scottsdale
09.2013 - 07.2020
- Spearheaded retention and redistribution initiatives for serviced loans, overseeing 15+ lending officers to enhance leadership and interpersonal skills.
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Facilitated training sessions for staff on new systems and processes to streamline operations.
Director of Mortgage
Rocket Mortgage
Scottsdale
05.2008 - 01.2013
- Trained staff on mortgage products and customer service best practices.
- Developed and implemented effective mortgage origination policies and procedures.
- Managed loan applications and document verification processes for clients.
- Collaborated with underwriting teams to assess risk and approve loans.
- Led training sessions for new mortgage specialists on company procedures.
Education
Bachelor of Science - Biology
Arizona State University
01-1999
Skills
- Sales management
- Customer service
- Leadership skills
- Organizational skills
- Efficiency
- Problem solving
- Team collaboration
Timeline
Branch Manager
West Capital Lending
03.2025 - Current
Senior Sales Manager
New American Funding
02.2024 - 07.2025
Development Manager
Bay Equity
03.2023 - 02.2024
Regional Vice President of Sales
AmeriSave Mortgage
07.2020 - 03.2023
Senior Manager
loanDepot
09.2013 - 07.2020
Director of Mortgage
Rocket Mortgage
05.2008 - 01.2013
Bachelor of Science - Biology
Arizona State University