Marcus Leone
Churchville,PA - Pennsylvania
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Server
Ann's Choice Retirement Community
Warminster, PA
07.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Volunteer
Basket Brigade - Philadelphia
West Chester, PA
- Led group activities to meet different community needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Associate of Science - Business
Bucks County Community College
Newtown, PA05.2024
Skills
- Superb Problem-Solving Abilities
- Great Critical Thinking Skills
- Team Collaboration
- Market Analysis
- Excellent Communication Skills
- Training and Development
- Customer Satisfaction
- Team Support
- Administrative Support
Timeline
Server
Ann's Choice Retirement Community
07.2019 - Current
Volunteer
Basket Brigade - Philadelphia
Associate of Science - Business
Bucks County Community College
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