Marcus Mack
Sacramento,CA
Summary
Energetically drove security and inventory management improvements at Helping Hands Rehabilitation and CoreMark, showcasing exceptional surveillance skills and inventory control acumen. Leveraged strong relationship-building capabilities and critical thinking to enhance safety and operational efficiency, contributing to a significant reduction in theft incidents and stock discrepancies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Security Guard
Helping hands rehabilitation
West Sacramento
01.2022 - 01.2024
- Reduced incidents of theft for a high-end retail store by maintaining vigilant surveillance and proactive communication with staff
- Facilitated smooth evacuations during emergency situations by quickly assessing risks and directing occupants to safe exits
- Documented daily activities in detailed logbooks, creating a clear record of events for management review
- Prevented unauthorized access to secure areas through consistent monitoring of CCTV cameras and access control systems
- Safeguarded sensitive information by consistently adhering to strict confidentiality guidelines when handling client documents or discussing matters pertaining to their security needs
- Utilized conflict resolution skills to address disputes between patrons or employees while maintaining order on client premises
- Managed access control at large-scale events, verifying attendee credentials and prohibiting entry to unauthorized individuals
- Contributed to a positive work environment for fellow security personnel through teamwork, cooperation, and mutual support during challenging situations
- Provided executive protection services for VIP clients, ensuring their safety at various events and locations
- Collaborated with local law enforcement agencies during investigations, providing detailed incident reports and evidence as required
- Improved overall site security with timely response to alarms, disturbances, and potential threats
- Mitigated risk of workplace accidents through active enforcement of established health and safety protocols for both team members and visitors
- Performed thorough vehicle searches at designated checkpoints, identifying potential security threats or contraband items before entry onto site grounds was allowed
- Maintained a professional demeanor during high-pressure situations, effectively deescalating conflicts before they escalated further
- Conducted regular patrols of assigned facility to deter criminal activity and maintain visible presence for clients' peace of mind
- Developed strong rapport with clients by maintaining open lines of communication and promptly addressing any concerns or issues that arose during the course of duty
- Demonstrated adaptability and flexibility in adjusting to diverse client needs, providing customized security solutions tailored to individual requirements
- Ensured operational readiness of all security equipment through routine inspections and maintenance tasks
- Assisted in the training of new security personnel, ensuring adherence to company policies and procedures for optimal performance
- Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Responded quickly to emergency situations to assess and deflect issues
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Completed full building and grounds patrols to spot and investigate concerns
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Checked and verified photo identification prior to granting facility access
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Monitored CCTV cameras and alarm systems for security breaches
Inventory Control Specialist
CoreMark
02.2020 - 01.2024
- Company Overview: 3030 Mulvany Rd
- Streamlined inventory management processes by implementing advanced tracking systems and conducting regular audits
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies
- Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity
- Assisted in reducing excess inventory through accurate forecasting, demand planning, and close collaboration with the sales team
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times
- Supported company's financial goals by closely monitoring product turnover rates and adjusting inventory levels accordingly
- Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations
- 3030 Mulvany Rd
Unload Associate
Amazon
Sacramento, CA
05.2019 - 10.2019
- Company Overview: Sacramento, CA
- Enhanced team efficiency by coordinating and streamlining unloading processes
- Reduced product damage by carefully handling merchandise during the unloading process
- Ensured timely completion of tasks by prioritizing workload and working efficiently with team members
- Maintained a safe work environment through proper lifting techniques and adherence to safety guidelines
- Improved inventory accuracy by diligently checking shipments against invoices and reporting discrepancies
- Contributed to a positive workplace atmosphere by effectively collaborating with coworkers and management
- Sacramento, CA
Education
High School -
Brookland-Cayce Senior High School
Cayce, SC01.2008
Skills
- Professional Relationships
- Physician Communication
- Oral Hygiene
- Launder Linens
- Staff Mentoring
- Sanitizing Surfaces
- Safety Behaviors
- Computer Tracking
- RF Scanner Usage
- Order Picking Abilities
- Product Placement
- Shipment Verification
- Creative Solutions
- Audit Support
- Forklift Operation
- Shipment Processing
- Storage Procedures
- Inventory and Supply Control
- Reading Comprehension
- Storage Management
- Materials Requisition
- Document Accuracy
- Delivery Inspections
- Damaged Merchandise Processing
- Report Preparation
- Paperwork Preparation
- Customer Experience
- Cherry Picker Operations
- Inventory Monitoring
- Critical Thinking
- Problem Investigations
- Prepare Packages
- Pattern Recognition
- Organize Merchandise
- Monthly Audits
- Production Organization
- Handheld Scanners
- Equipment Inspection
- Item Tagging
- Quality Assurance and Control
- Third-Party Collaboration
- System Updating
- Product Availability
- Inspect Shipments
- Safety Violations
- Emergency Management
- Surveillance
- Criminal Investigations
- Relationship building and management
- [Type] communication
- Security camera monitoring
- Dispatch
- Emergency awareness
- Punctuality
- Document preparation
- Security operations experience
- Legible report writing
- Wireless technology
- Emergency Response
- Knowledge of supervisory concepts
- English fluency
- Crime Prevention
- Interpreting procedures and instructions
- Work ethic
- Physical stamina
- Keen observer
- Alarm systems monitoring
- Security equipment operation
- Access control
- Patrol procedures
- CCTV monitoring
- ID verification
Certification
California Guard Card
Timeline
Private Security Guard
Helping hands rehabilitation
01.2022 - 01.2024
Inventory Control Specialist
CoreMark
02.2020 - 01.2024
Unload Associate
Amazon
05.2019 - 10.2019
High School -
Brookland-Cayce Senior High School