Marcus Martin
Quincy,IL
Summary
Started as a crew member within 3 months was promoted to team lead. 3 months after being promoted was promoted and relocated to Quincy to become the general manager.Dynamic leader with a proven track record at Burger King, enhancing operational efficiency and fostering team collaboration. Skilled in strategic thinking and quality management, adept at driving profitability and maintaining high safety standards. Demonstrates exceptional attention to detail and a strong work ethic, ensuring customer satisfaction and team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Whalburgers Lead
Hy-Vee Market Grille
Quincy IL
07.2024 - Current
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
General Manager
Burger King
Quincy IL
08.2021 - 05.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Dishwasher
Yummy Chens
Macomb Il
02.2019 - 05.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Line Worker
Pella Windows & Doors Of Nashville
Macomb, IL
10.2018 - 12.2019
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
Education
GED -
Macomb Senior High School.
Macomb, IL05.2017
Skills
- Training and coaching
- Strategic Thinking
- Customer Focus
- Visual Management
- Standard Work Development
- Quality Management
- Waste elimination
- Quality Management Systems
- Positive Attitude
- Attention to Detail
- Teamwork and Communication
- Computer Skills
- Good Communication
- Strong Work Ethic
- Punctual and Dependable
- Teamwork and Coordination
- Punctual and Reliable
- Inventory and Stocking
- Flexible Schedule
Certification
I have my servsafe certificate.
I have a basset license.
I have a manager sexual harassment certification.
Timeline
Whalburgers Lead
Hy-Vee Market Grille
07.2024 - Current
General Manager
Burger King
08.2021 - 05.2023
Dishwasher
Yummy Chens
02.2019 - 05.2021
Line Worker
Pella Windows & Doors Of Nashville
10.2018 - 12.2019
GED -
Macomb Senior High School.