Marcus Martinez
Leesburg,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Mister Car Wash
Tavares, FL
01.2024 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Conducted cost-benefit analysis for proposed projects and initiatives.
- Prepared monthly variance reports comparing actual results against planned targets.
Welder
Fixing Trailers
Leesburg, FL
01.2024 - Current
- Set up welding machines based on the job at hand.
- Used welding skills to help repair and maintain heavy-duty machinery.
- Completed minor torch ups with MIG welders.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
- Welded broken frames or other metal components of trailers using welding equipment.
- Inspected trailer components for damage and wear to determine necessary repairs or replacements.
- Installed new trailer components such as hitches, wiring harnesses, lights, brakes, and suspension systems.
- Adjusted brakes on trailers to ensure proper operation of the braking system.
- Conducted troubleshooting of brakes and other system issues.
- Installed new body panels, rails, and corners.
Guest Service Specialist
Mister Car Wash
Tavares, FL
11.2022 - 01.2024
- Assisted customers with selection of car wash packages and add-on services.
- Greeted customers and answered questions regarding services offered.
- Provided information about additional services available at the car wash facility.
- Maintained a clean, organized, and safe work environment.
- Participated in team meetings and contributed ideas for improving service.
- Trained new employees on car wash operations and customer service standards.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
Laundry Worker
Microtel Inn & Suites by Wynham
Leesburg, FL
01.2020 - 01.2022
- Folded and stacked items such as sheets, towels and blankets.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Separated and sorted dirty laundry.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Transferred wet laundry to dryers, changed heat settings and ran for set time to dry items.
- Inspected laundry for damage or stains to repair or pre-treat.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
Education
Automotive Service Tech - Automotive Technology
Lake Technical Center
Eustis, FL03.2022
High School Diploma -
Tavares High School
Tavares, FL06.2021
Skills
- Time Management
- Reliable and trustworthy
- Planning
- Problem resolution
- Working collaboratively
- Hard Working
- Creative
- Safety understanding
- Decision-making
- Team management
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Assistant Manager
Mister Car Wash
01.2024 - Current
Welder
Fixing Trailers
01.2024 - Current
Guest Service Specialist
Mister Car Wash
11.2022 - 01.2024
Laundry Worker
Microtel Inn & Suites by Wynham
01.2020 - 01.2022
Automotive Service Tech - Automotive Technology
Lake Technical Center
High School Diploma -
Tavares High School