Marcus Mason
Tempe,Arizona
Summary
Dedicated professional with extensive experience in customer service and communication. Known for attention to detail and problem-solving skills, enhancing user experiences through effective relationship building and community engagement efforts.
I also recently began a 3-year term on the Mayor's Commission on Disability Concerns as part of my commitment to my community.
Overview
34
34
years of professional experience
Work History
Volunteer
TCAA
Tempe, AZ
06.2025 - Current
- Work the congregate lunch for seniors at Escalante Center.
- Duties include customer service and interaction, and occasional food service
Faculty Member
Arizona State University, Tempe Campus
Tempe, AZ
08.2009 - 05.2024
- Developed and implemented innovative curriculum enhancing student engagement and learning outcomes.
- Coordinated interdisciplinary projects fostering collaboration among faculty and students.
- Mentored junior faculty in pedagogical techniques and curriculum development strategies.
- Conducted assessments to evaluate student performance, ensuring academic standards were met consistently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Library Instruction Specialist
Arizona State University, Tempe Campus
Tempe, AZ
10.1992 - 05.2015
- Specialized in working with international students
- Taught library research methods to faculty and students
- Worked reference desk and answered questions from patrons
Education
Master of Science - Creative Non-Fiction Writing
Arizona State University
Tempe, AZ12-2012
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Community service
- Relationship building
- Customer service
- Public speaking
- Community engagement
- Social media management
Timeline
Volunteer
TCAA
06.2025 - Current
Faculty Member
Arizona State University, Tempe Campus
08.2009 - 05.2024
Library Instruction Specialist
Arizona State University, Tempe Campus
10.1992 - 05.2015
Master of Science - Creative Non-Fiction Writing
Arizona State University