Overview
Work History
Education
Skills
Timeline
Generic

Marcus McDuffie

West Palm Beach

Overview

9
9
years of professional experience

Work History

Valet

Sun And Surf
Palm Beach
05.2022 - Current
  • Delivered timely parking services, including valet, self-parking, and shuttle operations.
  • Maintained cleanliness of valet areas, ensuring a welcoming environment.
  • Greeted guests upon arrival to provide exceptional customer service.
  • Anticipated customer needs to enhance overall experience and satisfaction.
  • Parked and retrieved vehicles efficiently to minimize wait times.
  • Strictly adhered to local vehicle operation laws and safety protocols.
  • Followed company policies to uphold guest satisfaction standards.
  • Performed miscellaneous job-related duties as assigned by supervisor.

Server

Applebee's Grill + Bar
West Palm Beach
01.2021 - 04.2025
  • Delivered exceptional service to high volumes of daily customers, ensuring satisfaction through courteous interactions.
  • Explained menu options and offered recommendations while accurately taking orders for food and beverages.
  • Checked identification to confirm compliance with legal age requirements for alcohol consumption.
  • Served food and beverages, verifying that all orders were complete and correct.
  • Prepared itemized checks, detailing total meal costs and applicable taxes.
  • Informed patrons of daily specials and signature dishes to enhance dining experience.
  • Trained new employees on service protocols to maintain high standards.
  • Established rapport with guests, fostering repeat business through outstanding customer service.

Lifeguard

Rapids Water Park
West Palm Beach
03.2016 - 11.2018
  • Monitored swimmers continuously to ensure safety in the pool area.
  • Enforced safety regulations and posted rules for patrons.
  • Performed emergency rescues as needed, prioritizing swimmer safety.
  • Maintained constant surveillance of swimming area to identify potential hazards.
  • Reported unsafe conditions or suspicious activities immediately to management.
  • Communicated regularly with supervisors about shift-related issues.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Assisted swimmers of varying skill levels to enhance their experience.

Education

High School Diploma -

John I Leonard
West Palm Beach, FL
05-2018

Skills

  • Customer service
  • Time management
  • Problem solving
  • Effective communication
  • Safety compliance
  • Valet coordination
  • Attention to detail
  • Clean driving record
  • Standard vehicle operation
  • Team collaboration
  • Valid driver's license
  • Work ethic
  • Vehicle parking and retrieval
  • Multitasking
  • Safety monitoring
  • Water rescue techniques
  • Swimming proficiency

Timeline

Valet

Sun And Surf
05.2022 - Current

Server

Applebee's Grill + Bar
01.2021 - 04.2025

Lifeguard

Rapids Water Park
03.2016 - 11.2018

High School Diploma -

John I Leonard

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Marcus McDuffie