Marcus McGraw
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Focused and working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk
Ralphs Grocery Store
San Diego, CA
06.2023 - 09.2024
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Operated a cash register to process payments from customers.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted in unloading trucks containing incoming stock or supplies.
- Assisted with price checks, go-backs, and replenishing supplies.
- Followed best practices for bagging items in reusable, plastic and paper bags.
Package Handler
FEDEX EXPRESS
Sacramento, CA
02.2022 - 01.2023
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Examined and inspected containers, materials and products to meet packing specifications.
- Picked products using RF scanner to fill orders.
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to increase movement and shipment efficiency.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Sales Associate
Candy Heaven
Sacramento, CA
03.2021 - 08.2021
- Sold, upsold and cross-sold food products to customers.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
Sales Associate
Greenhaven vape and smoke
Sacramento, CA
01.2020 - 11.2020
- Restocked supplies, organized storage areas and gathered materials for specific jobs.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
HiSet
Cosumnes Oaks High School
Elk Grove, CA06.2018
Skills
- Package Loading
- Loading and Unloading
- Cargo Sorting
- Problem-Solving
- Decision Making
- Package Preparation
- Willing to Learn
- Stacking and Staging
References
References available upon request.
Timeline
Courtesy Clerk
Ralphs Grocery Store
06.2023 - 09.2024
Package Handler
FEDEX EXPRESS
02.2022 - 01.2023
Sales Associate
Candy Heaven
03.2021 - 08.2021
Sales Associate
Greenhaven vape and smoke
01.2020 - 11.2020
HiSet
Cosumnes Oaks High School
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