Marcus McNeil
Professional Manager
Hickory,NC
Summary
Adaptable and enterprising Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Grill Cook
Don's Grill
Maiden, NC
05.2011 - 08.2022
- Prepared food items such as meats, poultry and fish for frying purposes.
- Monitored line efficiency and implemented improvements for increased productivity.
- Distributed food to team members with efficiency in high-volume environment.
- Handled portion control activities according to specified instructions provided by chef.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Area Sales Manager
Dillards Department Store
Hickory, NC
04.2002 - 11.2008
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Set and achieved sales goals
- Achieved Highest Sales Increase while maintaining Lowest Turnover Rate for 3 consecutive years
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and motivated sales team to increase revenue
General Manager
The Shoe Dept
Statesville, NC
03.1996 - 02.2002
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Increased Sales and Profitability 4 Consecutive years
- Managed budget implementations, employee evaluations and contract details.
Education
High School Diploma -
Wilkes Central High School
Wilkesboro, NC 09.1975 - 06.1979
Skills
Coaching and mentoring
Operations management
Schedule optimization
Food Preparation and Safety
Maximizing profitability
Timeline
Grill Cook
Don's Grill
05.2011 - 08.2022
Area Sales Manager
Dillards Department Store
04.2002 - 11.2008
General Manager
The Shoe Dept
03.1996 - 02.2002
High School Diploma -
Wilkes Central High School
09.1975 - 06.1979