Adaptable and enterprising Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Grill Cook
Don's Grill
Maiden, NC
05.2011 - 08.2022
Prepared food items such as meats, poultry and fish for frying purposes.
Monitored line efficiency and implemented improvements for increased productivity.
Distributed food to team members with efficiency in high-volume environment.
Handled portion control activities according to specified instructions provided by chef.
Grilled meats and seafood to customer specifications.
Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
Area Sales Manager
Dillards Department Store
Hickory, NC
04.2002 - 11.2008
Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Set and achieved sales goals
Achieved Highest Sales Increase while maintaining Lowest Turnover Rate for 3 consecutive years
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed and motivated sales team to increase revenue
General Manager
The Shoe Dept
Statesville, NC
03.1996 - 02.2002
Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Increased Sales and Profitability 4 Consecutive years
Managed budget implementations, employee evaluations and contract details.