Marcus Mezier
Westbury,NY
Summary
Proven leader and compassionate caregiver, adept in conflict resolution and adaptability, significantly enhanced team morale and productivity at Chick Fill A. Skilled in first aid and CPR, with a track record of fostering strong relationships and ensuring client well-being at Plus Group Homes. Prioritizes efficient time management and problem-solving to achieve goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Plus Group Homes
Uniondale, NY
08.2024 - Current
- Monitored health and well-being of clients and reported significant health changes to the in-house Nurse.
- Provided direct care to individuals with intellectual and developmental disabilities, aided them with ADLs.
- Maintained cleanliness of clients' environment by cleaning high infectious risk surfaces and washing clothes.
- Transported clients to doctor's appointments and errands.
Shift Leader/Shift Supervisor
Chick Fill A
Westbury, NY
07.2021 - 06.2025
- Maintained positive working relationship with fellow staff and management.
- Fostered a team-oriented environment to increase moral and productivity.
- Handled escalated customer concerns and emergencies in absence of manager or director.
- Sought out and aided in the implementation systems that would increase productivity, morale, and efficiency of team.
- Coached team members to increase productivity and reduce workplace accidents.
Associate
Home Goods of Westbury
Westbury, NY
04.2021 - 07.2021
- Trained new associates on store operations, policies, and procedures.
- Helped customers locate items within the store using the inventory system.
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
Education
Certification in Nursing Assistance
Access Careers
Hempstead, NY12-2024
High School Diploma -
Westbury High School
Old Westbury, NY06-2022
Some College (No Degree) - Nursing
Nassau Community College
Garden City, NYSkills
- Team Oriented
- Conflict Resolution Skills
- Adaptability and Flexibility
- Relationship Building
- First aid and CPR
- Time Management
- Problem Solving
- Compassionate Caregiving
Languages
English
Professional
Creole
Professional
Certification
- Completion of CNA Course (12/22/24)
References
References available upon request.
Timeline
Direct Support Professional
Plus Group Homes
08.2024 - Current
Shift Leader/Shift Supervisor
Chick Fill A
07.2021 - 06.2025
Associate
Home Goods of Westbury
04.2021 - 07.2021
Certification in Nursing Assistance
Access Careers
High School Diploma -
Westbury High School
Some College (No Degree) - Nursing
Nassau Community College