Troubleshooting
Marcus Morgan
Edmond,OK
Summary
Im a super loved SRO for the district of Oklahoma City Public schools. I have a genuine passion to help and assist where needed. I have a lot of knowledge and seem to learn new areas very quickly. I enjoy learning and love educating myself further than my current job can provide such as further education. I love greeting and meeting new people and want to be the reason people smile. That's my only goal when it comes to me, Marcus Morgan
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Resource Officer
Oklahoma City Public Schools
04.2022 - Current
- Participated in after-school programs to provide supervision and support, fostering a sense of community within the student body.
- Conducted school security inspections.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Provided assistance during investigations involving student misconduct or criminal activity on campus grounds.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Maintained accurate records of incidents requiring intervention or follow-up action, enabling informed decision-making by administration officials.
- Collaborated with teachers to identify potential behavioral issues within the classroom, implementing interventions as necessary to support student success.
- Provided security and safety to school staff and students.
Security Officer
Allied Universal
08.2019 - 01.2023
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Security Officer
Elite Protection Services
02.2021 - 04.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted regular patrols of key areas to spot and control security concerns.
- Assisted in the placement of the homeless population within the shelter.
- Customer Service provided to the staff and visitors and residents
Crew Member/Leader
Macdonald's
04.2016 - 06.2019
- Reconciled receipt totals, cash and credit payments to address shortages.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Worked front counter, drive-thru and other areas.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Accurately operated cash register to process customer payments.
- Observed customer purchases in line and differentiated between standard portions.
- Took orders, prepared meals, and collected payments.
Education
Associate of Applied Science - Police Science
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2026
High School Diploma -
Epic Charter Schools
Oklahoma City05.2020
Skills
- Cooperative Attitude
- First Aid Certified
- Mental Health Support
- Customer Service
- Team Leadership
- Team Training
- Active Listening
- Keen observer
Software
Word
POS kiosks
Repairing
Certification
- NASRO - Certified School Resource Officer
- AED Automated External Defibrillator
- First Aid
- Tactical Medical
- ARMED CLEET "Council On Law Enforcement Education and Training" License - 4 years
Fish keeping
I have Multiple tanks and enjoy everything about them. I have a true passion for keeping fish and anything aquatic. I love being able to teach and inform the beginners just starting out into fish keeping. My favorite fish or i should say eel is Moray Eels, salt or freshwater.
Timeline
School Resource Officer
Oklahoma City Public Schools
04.2022 - Current
Security Officer
Elite Protection Services
02.2021 - 04.2022
Security Officer
Allied Universal
08.2019 - 01.2023
Crew Member/Leader
Macdonald's
04.2016 - 06.2019
Associate of Applied Science - Police Science
Oklahoma State University - Oklahoma City
High School Diploma -
Epic Charter Schools