Overview
Work History
Education
Skills
Training
Timeline
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MARCUS NORMAN

Alexandria,VA

Overview

5
5
years of professional experience

Work History

Bartender

Bar51 mobile bartending
05.2022 - Current
  • Travel to various locations, Coordinated bar setup, Organized liquor and garnishments, Served guest for hours on end, Increased and maintained professional connections for future business, Collected mobile tips, bar tips, paid venue agreed cut

Bartender

Capitol Square Bar And Grill
03.2023 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Bartender

Hive HotelHive Hotel
06.2022 - 12.2022
  • Served Alcholic beverages, Prepped Garnishs, Stock bar, Adhered to state laws and policies regarding alcohol management, Operated POS System, Greeted patrons
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Bartender

Spider Kelly's
02.2022 - 11.2022
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Bartender

Mountaineer Grill and Pub
03.2019 - 06.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

ASc in Biology -

Northern Virginia Community College

Skills

  • Beverage Preparation
  • Food Service
  • Suggestive Selling
  • Wine and Liquor Knowledge

Training

07/2022, 10/2022, Arlington,VA, Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks. Assess customers' needs and preferences and make recommendations 06/2021, Present, Washington, D.C, Positioning patients for diagnostic imaging examinations Following physician orders to ensure accuracy of image capture Evaluation of captured images for clarity and accuracy 05/2020, 06/2021, Inwood, WV, Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. Serves customers by completing account transactions. Answers questions in person or on telephone and refers customers to other bank services as necessary. 06/2021, 06/2022, Martinsburg,WV, Plan and present bar menu Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Stay guest focused and nurture an excellent guest experience 07/2022, Present, TIPs certification "TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving" TAM "TAM is a series of course modules designed to prepare servers, staff, and managers to safely and professionally handle alcohol sales and supervise the consumption of alcohol."

Timeline

Bartender

Capitol Square Bar And Grill
03.2023 - 09.2023

Bartender

Hive HotelHive Hotel
06.2022 - 12.2022

Bartender

Bar51 mobile bartending
05.2022 - Current

Bartender

Spider Kelly's
02.2022 - 11.2022

Bartender

Mountaineer Grill and Pub
03.2019 - 06.2021

ASc in Biology -

Northern Virginia Community College
MARCUS NORMAN