Marcus Oatis
Palm Coast
Summary
Dynamic trainer with a focus on performance assessment, coaching techniques, and training needs analysis. Developed impactful onboarding programs, enhancing employee engagement and growth.
Overview
2
2
years of professional experience
Work History
Certified Trainer
Raising Cane's Restaurants
Daytona Beach, FL
07.2024 - Current
- Developed and delivered training programs for new employees, enhancing onboarding experience.
- Facilitated workshops on customer service excellence, improving team engagement and performance.
- Evaluated employee performance through assessments, providing constructive feedback to foster growth.
- Collaborated with management to identify training needs and implement effective solutions.
Cashier
CMX Cinemas
Daytona Beach, FL
02.2024 - 03.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted in maintaining clean and organized concession areas for efficient service.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours.
Education
Associate of Science - Dental Hygiene
Daytona State College
Daytona Beach, FL06-2029
Skills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Public speaking
Timeline
Certified Trainer
Raising Cane's Restaurants
07.2024 - Current
Cashier
CMX Cinemas
02.2024 - 03.2025
Associate of Science - Dental Hygiene
Daytona State College