Marcus Olvera
Las Vegas
Summary
Dynamic and results-driven professional with extensive experience at Raising Canes, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and developing staff through effective training and strategic planning. Adept at managing tasks efficiently while fostering a productive work environment. I will always have the drive to continue growing in the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Raising Canes Crewmembers/ Manager
Raising Canes
03.2021 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving
- disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked with raw and cooked goods order food.
Education
Connexes Academy
Las Vegas, NVSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Relationship building
- Strategic planning
- Staff development
- Marketing
- Cross-functional teamwork
- Complex Problem-solving
Certification
Food handles card
Timeline
Raising Canes Crewmembers/ Manager
Raising Canes
03.2021 - 03.2025
Connexes Academy
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