Marcus O'Neal
Olympia Fields,IL
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
Joliet Police Department
08.2023 - 02.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Security Officer
American Heritage Protective Services Inc.
06.2020 - 08.2023
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle and by foot.
- Answered calls of service and dispatched fellow Security officers to assist when requested.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to medical emergency involving collapsed patron.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored security cameras day and night to protect lives and property.
- Directed guests around building and answered accessibility questions.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled commercial property and associated parking garage.
Police Cadet
Crestwood Police Department
10.2016 - 09.2021
- Being a police cadet is a voluntary, educational, and communal position at the Crestwood Police Department for teenagers and young adults who are looking toward a career in the police force.
- Helping Police Officers watch for the safety of citizens at various events in the Village by adding a minimal level of presence and reporting suspicious activity or making calls of service via radio.
- Promoted critical thinking, Cooperation, and accountability to more effectively and safely manage events.
- Managing the flow and direction of traffic to reduce and nullify chance of incidents or collision traffic.
- Monthly meetings in order to discuss various aspects of policing, law, and brief training exercises such as traffic stops and searching.
- Working with leaders of civil events to increase event efficacy and safely.
Security Guard
Per Mar Security Services
08.2019 - 06.2020
- Worked multiple Locations
- Stayed on guard in one place for long periods of time looking out for possible entry of non-employees.
- Make sure that anyone who was on property of site were employees only or contracted by the site's owner.
- Making effort to memorize names, faces, and connect with employees to make sure they felt safe in their workplace rather than intimidated and hassled.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Education
Associate of Arts - Criminal Justice
Prairie State College
Chicago Heights, IL05.2023
High school diploma -
Alan B Shepard High School
05.2019
Skills
- Stationary surveillance
- Report Writing
- Critical Thinking
- Teamwork
- Kickboxing
- Radio use
- Communication with the mentally unwell
- Conflict de-escalation
- Self-defense techniques
- CPR
- First Aid
Certification
- PERC Card
- 20-Hour Unarmed Training
- 20- Hour semi-automatic and revolver training
- CPR/FIRST AID/ AED Certification
- Certified Police Officer
- Certified Taser trained
Timeline
Police Officer
Joliet Police Department
08.2023 - 02.2024
Security Officer
American Heritage Protective Services Inc.
06.2020 - 08.2023
Security Guard
Per Mar Security Services
08.2019 - 06.2020
Police Cadet
Crestwood Police Department
10.2016 - 09.2021
Associate of Arts - Criminal Justice
Prairie State College
High school diploma -
Alan B Shepard High School
- PERC Card
- 20-Hour Unarmed Training
- 20- Hour semi-automatic and revolver training
- CPR/FIRST AID/ AED Certification
- Certified Police Officer
- Certified Taser trained
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