Atlanta Morgan Dagmar
Park City,KS
Summary
Quick-thinking Police Officer skilled in assessing risks and making critical decisions under pressure. Trained in crisis management, defensive tactics and appropriate use of different techniques. Dedicated to minimizing use of force and maximizing positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Police Officer
US Department of Defense
Fort Leavenworth, KS
09.2024 - Current
- Patrolled assigned areas to detect and prevent criminal activity.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Security Officer
Securitas
Wichita, KS
11 2023 - Current
- Report to stationary/fixed post on time, ready for duty.
- Observe and report on daily activities of staff, patients, visitors, etc
- Assist when and where requested or needed
- Generate detailed, concise, and communicable shift reports, pass downs, incidentreports, etc
- Set professional standards in appearance, manner, and conduct
- Special focus on conflict resolution and de-escalation.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Smart Security Inc.
Wichita, Kansas
03.2024 - 09.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
Security Officer
Textron Aviation
Wichita, KS
02.2022 - 08.2023
- Conduct routine patrols of facilities, serving as a visible deterrent to crime and rule infractions
- Monitor premises to prevent unauthorized access and maintain a strong security presence
- Promptly report all incidents, accidents, and medical emergencies to law enforcement
- Document detailed incident reports and ensure accurate and timely filing
- Respond to alarms, investigate disturbances, and manage emergency situations
- Administer first aid when necessary and coordinate with emergency services
- Direct traffic during accidents, emergencies, and disasters to ensure safety and facilitate rescue functions
- Demonstrate excellent customer service skills while interacting with clients, employees, and the public
- Address inquiries and concerns professionally
- Provide leadership within the security team, contributing to on-call duties and ensuring seamless operations
- Lead security teams during shifts and debriefings
- Conduct thorough inspections of buildings, parking lots, and property
- Identify and report any security vulnerabilities or safety hazards
- Effectively resolve conflicts and maintain a calm demeanor during challenging situations.
Security Officer
Allied Universal Security Services
Textron Aviation
02 2022 - 08 2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Embalmer/Removal Tech
Lakelawn Metairie Funeral Home
Metairie Cemetery
01 2016 - 03 2021
- Prepared remains for services, viewings, and cremations.
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
- Enhanced family satisfaction by providing compassionate and professional embalming services.
- Maintained a sanitary work environment by adhering to strict safety and cleanliness protocols.
- Collaborated with funeral directors to provide seamless service from embalming to burial or cremation.
- Adhered to health and sanitation laws for all embalming processes.
- Provided exceptional customer service to grieving families, addressing questions and concerns with sensitivity and professionalism.
- Supported funeral home operations by assisting with visitations, viewings, funerals, and other related events when needed.
- Ensured legal compliance by accurately completing required documentation for each case.
- Received positive feedback from families for the care and dignity given to their loved ones during the embalming process.
- Established trust and rapport with colleagues across various departments by demonstrating exceptional teamwork and collaboration during challenging cases.
- Assisted families in choosing appropriate clothing or memorial items for their loved ones after the embalming process.
- Assisted with autopsies, reports, and transport.
- Maintained a thorough understanding of state and federal regulations pertaining to the embalming process, ensuring compliance at all times.
- Reduced operating costs through efficient use of embalming chemicals and supplies.
- Sutured incisions with meticulous precision and attention to detail.
- Upheld high ethical standards while working closely with medical professionals regarding autopsies and tissue donations if required.
Bar Manager
Star Steak & Lobster House
216 Rue Decatur
10 2014 - 01 2016
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing strong improvement over prior onboarding process.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Improved customer service rankings by resolving issues quickly and accurately.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Master of Arts - Non-profit Management
University of Denver
Denver, CO05-2014
Bachelor of Fine Arts degree - Fine Arts
Metropolitan State University of Denver
Denver, CO, US2010
Skills
- Team management
- Report writing
- Customer service
- Emergency vehicle operation
- Surveillance expert
- Weapons safety
- Emergency response
- Crime prevention
- Dispatch
- Crime prevention training
- De-escalation techniques
- Officer training
- Conflict resolution
- Loss prevention
- Secure Entrances
- Some law enforcement training
- Communication skills
- Supervising experience
- Information security
- Training & development
- Operations management
- Organizational skills
- Analysis skills
- Microsoft Office
- Certifications and Licenses
- Kansas Private Security Permit #225873
- CPR Certification
- Driver's License
- Emergency Response
- Arrest procedures
- Stationary surveillance
- CCTV Monitoring
- Threat Management
- Electronic surveillance
- Investigation documentation
- Access Control
- Document Management
- Crime Prevention
- Visitor tracking
- Conflict de-escalation
- Weapons training
- Relationship building and management
- Superior customer service
Certification
- Licensed Security Officer - [tgrough 11/2024]
Timeline
Police Officer
US Department of Defense
09.2024 - Current
Security Officer
Smart Security Inc.
03.2024 - 09.2024
Security Officer
Textron Aviation
02.2022 - 08.2023
Security Officer
Securitas
11 2023 - Current
Security Officer
Allied Universal Security Services
02 2022 - 08 2023
Embalmer/Removal Tech
Lakelawn Metairie Funeral Home
01 2016 - 03 2021
Bar Manager
Star Steak & Lobster House
10 2014 - 01 2016
- Licensed Security Officer - [tgrough 11/2024]
Master of Arts - Non-profit Management
University of Denver
Bachelor of Fine Arts degree - Fine Arts
Metropolitan State University of Denver
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