Marcus Perry
Simsbury
Summary
Goal-oriented sales representative dedicated to high levels of customer satisfaction and meeting challenging business goals. Hardworking and organized with specialized knowledge in
customer service, business management and marketing strategies.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Arocam Sports
Taunton
07.2023 - Current
- Built a $700k book of business through strategic prospecting and industry relationships.
- Enhanced profitability by identifying customer needs and tailoring offerings to meet them.
- Optimized territory management by planning customer visits and scheduling appointments strategically.
- Cultivated client relationships to gain insights into sports equipment requirements.
- Collaborated with marketing to align promotional strategies with sales goals.
- Resolved customer inquiries promptly to ensure satisfaction and trust.
- Responded swiftly to customer inquiries via phone or email.
- Maintained accurate records of sales activities and client interactions in CRM.
Head Baseball Coach
Massasoit Community College
Brockton
08.2021 - 06.2025
- Developed budget proposals in collaboration with school administration
- Devised successful programs to increase athlete skill, strength and agility
- Planned and directed game and practice strategies
- Coordinated staff evaluations of program details and role-specific expertise
- Presented program features and needs to community stakeholders
- Reacted to unwarranted changes in player status, team success and personal performance with adaptability
Special Ed. Educational Aid
Chamberlain Elementary School
Taunton
06.2021 - 07.2023
- Create lesson plans for first and second grade reading, writing and math
- Certified in first aid, CPR, and safety care
- Employed behavior modeling and specialized teaching techniques to enhance social skills development
- Facilitated personalized and small group assistance to achieve student learning objectives
- Recorded student behaviors, interventions, and outcomes to track progress and inform instructional strategies
- Organized guided skills practice, research and memorization tasks for students
Program Manager
Forekicks Sports
Taunton
10.2018 - 12.2021
- Design, manage and coordinate sports programs and leagues
- Coordinate marketing exercises with staff as part of program building
- Assist customer needs, provide assistance and information on program features
- Maintain tight production timetables and quality standards to give audiences exceptional offerings
- Utilize marketing and communication techniques to increase league registration by 28%
Director of Baseball Operations
Thieves Baseball
Fall River
07.2014 - 08.2018
- Managed operations budget of $215,000. Responsible for accounts payable and receivable
- Coordinated all program events and sponsorship recruitment
- Actively participated in league functions including fundraising and community building
- Analyzed participant performance data within the program.
- Maintained documents, such as payroll, correspondence, or other material
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Education
Some College (No Degree) - Communciation
Bridgewater State University
Bridgewater, MASkills
- Customer management
- Sales forecasting
- Online marketing
- CRM software
- Budget management
- Decision making
- Program management
- Team leadership
- Networking skills
- Policy improvements
- Accounting practices
Timeline
Outside Sales Representative
Arocam Sports
07.2023 - Current
Head Baseball Coach
Massasoit Community College
08.2021 - 06.2025
Special Ed. Educational Aid
Chamberlain Elementary School
06.2021 - 07.2023
Program Manager
Forekicks Sports
10.2018 - 12.2021
Director of Baseball Operations
Thieves Baseball
07.2014 - 08.2018
Some College (No Degree) - Communciation
Bridgewater State University