Marcus Robinson
Pompano Beach,FL
Summary
Dynamic hotel inspector with a proven track record at Grand Hotel, excelling in quality assurance and detailed visual inspections. Recognized for enhancing cleanliness and safety standards, I effectively trained staff and documented inspections promptly, ensuring compliance and elevating guest satisfaction. Committed to fostering a collaborative environment while achieving operational excellence.
Overview
12
12
years of professional experience
Work History
Inspector
Grand Hotel
01.2019 - 02.2025
- As hotel inspector I evaluated and assesses the cleanliness, safety, and hospitality standards of the hotel. I examined various areas, including guest rooms, common areas, and back-of-house operations, looking for issues and ensuring compliance with established standards. I reported findings to senior management.
- In conclusion, I Examined all areas of the hotel, including guest rooms, bathrooms, hallways, lobbies, and potentially kitchens, dining facilities, and recreational areas to increase the quality of the establishment.
Housekeeper
Grand Hotel
01.2019 - 02.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Lead Dishwasher
The Peninsula
03.2013 - 05.2015
- As a dishwasher my primary duties involve cleaning dishes, pots, pans, and utensils using dishwashers or by hand, as well as maintaining a clean and organized kitchen environment. This included tasks like loading and unloading dishwashers, scraping dishes, and sorting clean items. Dishwashers also assist with other kitchen tasks, such as trash removal, floor cleaning, and food preparation.
- Also, I attended to seniors by assisting them with their essential needs such as cooking breakfast, lunch and dinner; as well as transported them throughout the property.
Skills
Quality assurance
Detailed visual inspections
Timely inspection documentation
Employee training
Timeline
Inspector
Grand Hotel
01.2019 - 02.2025
Housekeeper
Grand Hotel
01.2019 - 02.2025
Lead Dishwasher
The Peninsula
03.2013 - 05.2015
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