Marcus Rolerson
Branford,FL
Summary
customer-focused and tech-savvy professional with experience as a host server and to-go specialist. Strong background in computer science with knowledge of C++ and Python, as well as hands-on experience in computer repair and building. Skilled in problem-solving, multitasking, and providing excellent customer service. Passionate about technology and continuously expanding expertise in programming and hardware.
Overview
1
1
year of professional experience
Work History
Host/Server/Togo Specialist
Cracker Barrel
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Fry Cook/Cashier
Wendys
10.2023 - 06.2024
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Supported the overall efficiency of the kitchen by assisting other team members when needed during busy periods.
Education
Associate of Arts - Computer Science
Florida Gateway College
Lake City, FLHigh School Diploma -
Belmont Academy Highschool
Lake City, FL05-2025
Skills
- Customer service
- Multitasking proficiency
- Team collaboration
- Computer assembly
- Hardware installation
- Programming
Timeline
Host/Server/Togo Specialist
Cracker Barrel
06.2024 - Current
Fry Cook/Cashier
Wendys
10.2023 - 06.2024
Associate of Arts - Computer Science
Florida Gateway College
High School Diploma -
Belmont Academy Highschool
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