Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Marcus Salcedo

Lake Worth,FL

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

Work History

Restaurant Waiter

The Boulevard
Boynton, FL
03.2024 - 05.2024
  • Greeted customers and provided menus to guests.
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Replenished beverages throughout meal service as needed.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
  • Removed dirty dishes from tables in a prompt and efficient manner.
  • Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.

Banquet Server

Julie Riely
Lake Worth, FL
01.2024 - 03.2024
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Replenished buffet lines with fresh foods as needed.
  • Ensured that all dishes were served at the correct temperature.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Provided refills on drinks as requested by customers.
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.
  • Answered questions regarding menu items and assisted guests in making selections.

Education

High School Diploma -

Atlantic Christian Academy
West Palm Beach, FL
05-2024

Associate of Arts - Managment

Palm Beach State College
Lake Worth, FL

Skills

  • Order Taking
  • Food presentation
  • Service Quality
  • Table Setting
  • Menu knowledge
  • High-energy attitude
  • Critical Thinking
  • Customer Education
  • Prioritization
  • Customer Service
  • De-Escalation Techniques

Timeline

Restaurant Waiter

The Boulevard
03.2024 - 05.2024

Banquet Server

Julie Riely
01.2024 - 03.2024

High School Diploma -

Atlantic Christian Academy

Associate of Arts - Managment

Palm Beach State College
Marcus Salcedo