MARCUS SHANKS
TEMPLE,GA
Summary
Focused Paramedic with 18+ years of experience in the medical/public safety field. Driven to deliver excellent medical care and create strong patient rapport in challenging situations. Motivated and driven worker with proven history of compassionate care. Reliable professional held in high regard as Paramedic of more than 10 years. Safety-conscious and hardworking with skills in effective communication, and patient support . Delivering highest level of patient care on every call. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Supervisor of EMS Operations
WEST GEORGIA AMBULANCE/ TANNER HEALTH SYSTEM
Carrollton, Georgia
08.2023 - Current
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Ensured compliance with all applicable laws, regulations, and standards.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
PARAMEDIC
WEST GEORGIA AMBULANCE / TANNER
CARROLLTON, GA
05.2019 - Current
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
- Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
- Performed basic diagnostic tests such as blood glucose monitoring, EKG readings and urine analysis.
- Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
- Educated patients on proper use of medications, disease prevention methods and self-care techniques.
- Evaluated patient response to treatments administered during transport to ensure optimal outcomes.
Engineer /Firefighter
City of Carrollton Fire Department
Carrollton , GA
04.2016 - Current
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Inspected vehicles for proper operation prior to use on emergency calls.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
Firefighter
City of Carrollton
Carrollton, GA
04.2008 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Performed search and rescue operations in hazardous environments.
- Provided educational presentations regarding fire prevention techniques to local schools and businesses.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Trained continuously to maintain required physical fitness for demanding work.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Controlled and extinguished fires using manual and power equipment.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
CAPTAIN / PARAMEDIC
Ambucare Clinic
BREMEN, GA
03.2011 - 05.2019
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Responsible for 3 911 units and 1 Day unit
- Responsible for delivering the requested supplies to each unit
- Responsible for QA of PCR's from opposite shift
- Responsible for assigning interfacility transfers and discharges to units
- Responsible for PM service for equipment
- Assist with receiving specs for new ambulances
- Maintained an open communication with employee to assist them when needed
- Responsible for afterhour operations
Order Selector
Kroger Warehouse
Atlanta, GA
03.2001 - 10.2006
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Organized stock on shelves according to predetermined sequence.
- Checked inventory levels and restocked shelves as needed.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Maintained cleanliness of work area by sweeping floors, removing debris from racks and shelves.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Utilized RF scanner guns to retrieve items from storage locations throughout the facility.
- Recorded item numbers and quantities picked on pick sheets or computer terminals.
- Prepared documents related to shipment such as bills of lading and invoices accurately.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Order Selector
Winn Dixie Warehouse
Atlanta, GA
07.1997 - 10.2001
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Organized stock on shelves according to predetermined sequence.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Inspected product for damages or defects before placing them into containers.
- Assisted other personnel in the loading and unloading process if needed.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used handheld scanners to key in data for packages.
Education
NREMT - PARAMEDIC - PARAMEDIC
HARALSON COUNTY PARAMEDIC SCHOOL
Bremen, GA10.2014
EMERGENCY MEDICAL TECHNICIAN
HARALSON COUNTY EMT SCHOOL
Bremen02.2009
High School Diploma -
Temple High School
Temple, GA06.1995
Some College (No Degree) -
University of West Georgia
Carrollton, GASkills
- Medication Administration
- IV Insertion
- Patient Assessments
- Emergency Response
- Reporting and Documentation
- Patient Support and Assistance
- Intubation
- Patient Immobilization
- CPR
- IV Fluid Replacement
Timeline
Supervisor of EMS Operations
WEST GEORGIA AMBULANCE/ TANNER HEALTH SYSTEM
08.2023 - Current
PARAMEDIC
WEST GEORGIA AMBULANCE / TANNER
05.2019 - Current
Engineer /Firefighter
City of Carrollton Fire Department
04.2016 - Current
CAPTAIN / PARAMEDIC
Ambucare Clinic
03.2011 - 05.2019
Firefighter
City of Carrollton
04.2008 - Current
Order Selector
Kroger Warehouse
03.2001 - 10.2006
Order Selector
Winn Dixie Warehouse
07.1997 - 10.2001
NREMT - PARAMEDIC - PARAMEDIC
HARALSON COUNTY PARAMEDIC SCHOOL
EMERGENCY MEDICAL TECHNICIAN
HARALSON COUNTY EMT SCHOOL
High School Diploma -
Temple High School
Some College (No Degree) -
University of West Georgia
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