Marcus Smith
Old Forge,PA
Summary
Industry ready, detail driven individual that possesses hands-on .experience in a direct specialized living facility therefore I have Developed a strong interest in maintaining a safe and healthy environment. Developed a strong knowledge of maintenance and basic needs of fixtures.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Specialist
Beacon Specialized Living
05.2025 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Fostered a supportive environment for clients with diverse needs, implementing individualized care plans tailored to their requirements.
Verifier
Sam’s Club Distribution
04.2025 - 05.2025
- Improved verification accuracy by implementing thorough quality control processes and procedures.
- Ensured high-quality customer service through timely and professional handling of client inquiries.
- Managed multiple concurrent verification projects without compromising accuracy or deadlines.
- Monitored ongoing trends in verification methodologies and technologies, staying current on best practices in the field.
Cashier/Customer Service
Dunkin donuts
- Current
- Crew member
- Prepares food and drinks, takes orders, and provides customer service in a fast-paced environment. Crew members should be able to work well in a team, be on time, and have a positive attitude. They should also be able to count money, make change, and operate restaurant equipment.
Picker/Packer
Arlington Industries
07.2024 - 09.2024
- Production process: Overseeing the production of goods in a factory or plant
- Quality standards: Ensuring that products are manufactured efficiently, meet quality standards, and are delivered on time
- Assembly: Assembling and packing products
- Metal work: Undertaking metal-working duties
- Organizing stock: Organizing the movement of stock
- Sorting and stacking: Sorting and stacking wood products onto carts or pallets
- Maintaining order: Maintaining a clean, orderly area, returning supplies and equipment to assigned locations
Cashier/Customer Service
Dollar Tree
05.2024 - 07.2024
- I help customers check out in-store I also am known as Retail Sales Associates, Store Clerks, or Customer Service Associates. My duties include: Processing sales: Ringing up sales, scanning items, and totaling purchases
- Handling payments: Accepting cash, credit cards, or other payment methods
- Issuing receipts: Providing receipts to every customer
- Providing change: Giving customers the correct amount of change
- Processing returns and exchanges: Handling merchandise returns and exchanges
- Bagging items: Bagging, boxing, or gift-wrapping packages
Cashier/Customer Service
DICK'S Sporting Goods
07.2023 - 10.2023
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Scan goods and collect payments.
- Ensure pricing is correct.
- Issue change, receipts, refunds, or tickets.
- Redeem stamps and coupons.
Cashier / Sales Associate
Turkey Hill Minit Market
08.2022 - 02.2023
- Greet and assist customers with their transactions
- Rotate product and restock shelves
- General cleaning of entire store
Board Member
GDK Development, Inc./burger king
06.2022 - 08.2022
- Arranged switches for customers
- Cleaning and wiped tables
Seasonal Associate
Macy's
11.2021 - 12.2021
- Cashier
- Assisted customers at the fitting rooms
Education
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Johnson College of Technology
Scranton, PA05.2025
Skills
- Hotel & Custodial cleaning
- Working in Warehouse environment
- Cooking Marcus Smith
- Commercial cleaning
- Demonstrates excellent customer service
- Microsoft Office
- Plumbing
- Carpentry
- Customer service
- Sales
- Cash handling
- Cash register
- Laundry
- Electrical Experience
- Landscape Maintenance
- Handyman
- Drywall
- Facilities Maintenance
- Maintenance
- Cleaning
- Upselling
- Communication skills
- Restaurant experience
- Manufacturing
- Custodial experience
- Hospitality
- Baking
- Cake decorating
- Organizational skills
- Computer skills
- POS
- Warehouse experience
- Materials handling
- Kitchen experience
- Floor care
- Quick service & fast food restaurant
- Café
Certification
- OSHA 10
- November 2023 to Present
CUST
- Willing to relocate to: Taylor, PA - Old Forge, PA
- Authorized to work in the US for any employer
Timeline
Direct Care Specialist
Beacon Specialized Living
05.2025 - Current
Verifier
Sam’s Club Distribution
04.2025 - 05.2025
Picker/Packer
Arlington Industries
07.2024 - 09.2024
Cashier/Customer Service
Dollar Tree
05.2024 - 07.2024
Cashier/Customer Service
DICK'S Sporting Goods
07.2023 - 10.2023
Cashier / Sales Associate
Turkey Hill Minit Market
08.2022 - 02.2023
Board Member
GDK Development, Inc./burger king
06.2022 - 08.2022
Seasonal Associate
Macy's
11.2021 - 12.2021
Cashier/Customer Service
Dunkin donuts
- Current
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Johnson College of Technology
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