Marcus Smith
Greeley,CO
Summary
Self-motivated individual with a solid background in customer service and teamwork. Known for attention to detail and the ability to adapt quickly in fast-paced environments. Aiming to leverage skills to drive team success and improve service delivery.
Dependable professional with strong customer service skills. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Committed to supporting team dynamics and achieving sales targets.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Deli Food Service
Bucee's
Johnstown, CO
08.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Advisor
Ghent Chevrolet/Cadillac
Greeley, CO
03.2020 - 08.2024
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided detailed product information to enhance customer decision-making process.
- Managed customer inquiries through various platforms, ensuring timely responses.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Conducted follow-ups with clients to ensure satisfaction and foster repeat business.
- Maintained up-to-date knowledge of automotive products and industry trends.
- Streamlined the sales process by implementing efficient customer engagement strategies.
- Trained new staff on product features, systems, and effective sales techniques.
Sales Advisor
Tynan's Nissan
Fort Collins, CO
05.2017 - 06.2020
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Operator Technician
Boss Solutions
Greeley, CO
09.2018 - 10.2019
- Operated and maintained machinery to ensure optimal production efficiency.
- Assisted in troubleshooting equipment issues, minimizing downtime and enhancing workflow.
- Collaborated with team members to improve operational processes and safety protocols.
- Conducted routine inspections and preventive maintenance on equipment to uphold quality standards.
- Monitored production metrics, identifying trends and recommending adjustments for continuous improvement.
Operator
Travita LLC
Williston, ND
02.2015 - 09.2018
- Operated machinery and equipment to ensure optimal production flow.
- Monitored operations for compliance with safety and quality standards.
- Conducted regular maintenance checks to minimize downtime.
- Trained new operators on equipment usage and safety protocols.
- Collaborated with team members to resolve operational issues quickly.
Education
Associate of Science - Process Technology
Bellingham Technical College
Bellingham, WA06-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Attention to detail
Timeline
Deli Food Service
Bucee's
08.2025 - Current
Sales Advisor
Ghent Chevrolet/Cadillac
03.2020 - 08.2024
Operator Technician
Boss Solutions
09.2018 - 10.2019
Sales Advisor
Tynan's Nissan
05.2017 - 06.2020
Operator
Travita LLC
02.2015 - 09.2018
Associate of Science - Process Technology
Bellingham Technical College