Marcus Tucker II
Summary
Detail-oriented professional with proven skills in inventory management and customer support. Successfully coordinated efficient operations and resolved customer inquiries promptly, contributing to a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Lot Associate
Home Depot
Collierville
03.2024 - Current
- Organized merchandise displays to enhance customer shopping experience.
- Assisted customers with locating products and answering inquiries.
- Maintained clean and safe work environment in outdoor areas.
- Loaded and unloaded delivery trucks efficiently and safely.
- Collaborated with team members to ensure timely restocking of shelves.
- Thanked customers upon departure from store to leave positive impression of customer service.
- Resolved customer complaints promptly and professionally.
- Communicated regularly with other Lot Associates via radio headsets to coordinate efficient customer service operations.
- Loaded cement bags, mulch, and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
- Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.
- Ensured that all safety protocols were followed while directing traffic in the parking lot.
- Assisted other departments within the store with tasks related to stocking shelves, cleaning floors, organizing merchandise displays.
Education
High School Diploma -
Collierville High School
Collierville, TN05-2025
Skills
- Inventory management
- Customer service
- Client support
- Task prioritization
- Time management
- Team collaboration
- Problem solving
- Communication management
- Inventory management
Affiliations
- Volunteer, Omega Lamplighters- Memphis Tennessee(January 2024-October 2024
Accomplishments
- Track Star of the Year-Q4(2023)
Timeline
Lot Associate
Home Depot
03.2024 - Current
High School Diploma -
Collierville High School