Cristian Martinez
Chicago,IL
Summary
Dynamic and dependable professional with extensive experience in customer service and inventory management at Home Depot. Proven ability to enhance shopper satisfaction through effective communication and team collaboration. Skilled in training new associates and maintaining organized sales environments, consistently delivering exceptional service in fast-paced settings.
Positive, upbeat, and reliable, well-qualified for role requiring customer service and operational support. Familiar with inventory management and adept at maintaining clean and organized workspace, ensuring smooth operations. Committed to making positive impact through excellent customer interactions and efficient task execution.
Professional with strong focus on team collaboration and achieving results seeks role in assisting and organizing operations within retail environments. Proven ability to adapt to changing needs, ensuring smooth workflow and customer satisfaction. Skilled in inventory management, customer service, and maintaining safe, organized workspace. Reliable, flexible, and driven to support team success.
Overview
3
3
years of professional experience
Work History
Lot Associate
Home Depot
01.2024 - Current
- Assisted customers with product inquiries and locating merchandise throughout the store.
- Maintained cleanliness and organization of outdoor display areas and parking lot.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Collaborated with team members to enhance customer service during peak hours.
- Trained new associates on safety protocols and operational procedures within the lot area.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
Associate
Goodwill Store
07.2023 - 01.2024
- Assisted in organizing and restocking merchandise to enhance store presentation.
- Provided exceptional customer service to improve shopper satisfaction and loyalty.
- Collaborated with team members to maintain cleanliness and organization of sales floor.
- Operated cash register efficiently, ensuring accurate transactions and customer interactions.
- Trained new staff on operational procedures and customer engagement techniques.
- Resolved customer inquiries promptly, contributing to a positive shopping experience.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Deli Associate
Jewels Osco
11.2022 - 07.2023
- Prepared deli products according to food safety standards and company guidelines.
- Assisted customers with product selection and provided exceptional service.
- Maintained cleanliness and organization of deli display cases and work areas.
- Operated slicing equipment and scales to ensure accurate portioning of meats and cheeses.
- Adapted quickly to changing demands in a fast-paced retail environment.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
Associate in Engineering Technology - Electrical Engineering
Triton College
River Grove, IL04-2026
High School Diploma -
Lakeview Highshcool
Chicago, IL06-2022
Skills
- Customer service
- Inventory management
- Product knowledge
- Team collaboration
- Cash handling
- Sales floor organization
- Merchandise restocking
- Safety protocols
- Fast-paced adaptation
- Communication skills
- Time management
- Efficient multitasking
- Training new associates
- Customer engagement
- Heavy lifting
- Punctuality
- Merchandise handling
- Dependability
Languages
Spanish
Native or Bilingual
Timeline
Lot Associate
Home Depot
01.2024 - Current
Associate
Goodwill Store
07.2023 - 01.2024
Deli Associate
Jewels Osco
11.2022 - 07.2023
Associate in Engineering Technology - Electrical Engineering
Triton College
High School Diploma -
Lakeview Highshcool