Marcus Vasquez
Houston,TX
Summary
Dynamic fitness consultant with a proven track record at EOS Fitness, excelling in customer service and communication. Recognized for enhancing member satisfaction through personalized service and empathy. Skilled in time management and maintaining high accuracy under pressure, fostering a positive environment that drives loyalty and engagement.
Overview
2
2
years of professional experience
Work History
Fitness Consultant
EOS Fitness
06.2025 - Current
- Achieved high satisfaction rates among clients due to exceptional communication skills, empathy, active listening abilities.
- Provided exceptional customer service during all stages of the sales process, resulting in high levels of member satisfaction and loyalty.
- Enhanced customer satisfaction with personalized service, understanding individual needs
Restaurant Host/Line Cook
Plucker Wing Bar
09.2023 - 02.2025
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Barista
Long Coffee
06.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
BBA - Mechanical Engineering
University of Houston
Houston, TX06-2029
Skills
- Motivation and encouragement
- Customer service
- Adaptability to change
- High stress tolerance
- Time management
- Attention to detail
Timeline
Fitness Consultant
EOS Fitness
06.2025 - Current
Restaurant Host/Line Cook
Plucker Wing Bar
09.2023 - 02.2025
Barista
Long Coffee
06.2023 - 08.2023
BBA - Mechanical Engineering
University of Houston
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